- Report: #1112195
Report - Rebuttal - Arbitrate
Complaint Review: Avobuy
Avobuy15568 Brookhurst St # 343 Westminister, California USA
Avobuy Never shipped item, "prolonging" refund, not returning money after 100 days! Westminister California
*General Comment: avobuy big scam!!
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I purchased an iPhone 5 from avobuy.com in September. Their website claimed to take up to 90 days to send their phone, saying that they take in bulk wholesale shipments in from their suppliers before shipping out phones. I waited about 70 days, and became nervous. I would constantly be in contact with their sales representatives through email, with them reassuring me their vendors would be delivering soon and that I would get my phone. As it approached the 90 day mark, they told me my phone would not be shipped for quite a while. This completely alarmed me, and I requested a full refund. They claimed it would take about 3 or 4 days to process. I again emailed them several times asking where my refund was, until they had told me it was sent and processed. Well, it wasn't refunded to me, and my bank has no record of a refund. I then sent another email asking where my money was if they had claimed to refund it, and they told me if I wanted my money back I would have to go through my credit card company because they weren't refunding it. [continued below]....
This report was posted on Ripoff Report on 01/01/2014 10:52 PM and is a permanent record located here: http://www.ripoffreport.com/r/Avobuy/Westminister-California-92683/Avobuy-Never-shipped-item-prolonging-refund-not-returning-money-after-100-days-Westm-1112195. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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