Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1308103

Complaint Review: AWAI - Nationwide

  • Submitted:
  • Updated:
  • Reported By: A Nony Mouse — Toronto Ontario Canada
  • Author Not Confirmed What's this?
  • Why?
  • AWAI Nationwide USA

AWAI Fraudulent Billing Florida

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I have been trying to cancel my subscription to AWAI's professional writer's group since April, as there was no value in it for me.  I was reassured by customer service that my membership was cancelled and they would no longer be dedutin money from my account.  Imagine my surprise when I get an email from the company on May 19 stating that they tried to withdraw money from my bank account but were unable to do so, so could I please update my payment information so they could try again. 

I immediately emailed their support department to find out why they were trying to take money from me for a subscription I had previously cancelled.  When "Chuck" emailed back, he stated that he had corrected the issue and there would be no further attempts at withdrawing money from my account.  Well, that was a lie.  On May 26 2016, I went to pay for a life savinig medication, only to find out AWAI had in fact taken more money from me on May24, 2016.  At this point, I both called the service line, and emailed "Chuck" to find out what was going on.  The lady on the phone stated that she would issue the refund, and that she was sorry for the inconvenience.

"Chuck" emailed me back on May 27, 2016 trying to claim that it was not a withdrawal from my bank that they did, but a deposit.  Apparently in AWAI's eyes, taking money from former customers is really a refund...

What did happen was that the lady on the phone had issued the refund like she should have, and someone else from AWAI decided to take the money back from my account within a minute or two of it being returned to me.  Now, the office has apparently closed early, and I still have to do without the medicine I need to keep me alive until this fraudulent company actually returns my money.

 The company is highly questionable to work with, and un you don't mind taking the risk of them taking your money long after you cancel with them, I would steer clear.

This report was posted on Ripoff Report on 05/27/2016 12:10 PM and is a permanent record located here: https://www.ripoffreport.com/reports/awai/nationwide/awai-fraudulent-billing-florida-1308103. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now