• Report: #1136326

Complaint Review: Azar International Inc.

  • Submitted: Fri, April 04, 2014
  • Updated: Thu, July 10, 2014

  • Reported By: Michael — Los Angeles California
Azar International Inc.
31 W. PROSPECT ST. NANUET, New York USA

Azar International Inc. Liars, False Advertising and Scam Artists are what you will get instead of display!!!! NANUET New York

*REBUTTAL Owner of company: Azar Displays - 40 years of quality customer service and honest business

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We are a cell phone acceessories company. We consulted with Azar Display in regards to products to displays our products. We consulted with 4 different representatives regarding which of their products would fit our need.

The advertising on their website showed different products and different product details than what they are actually providing. We put in the order, and we received the merchandise. We paid $680 for shipping to our facilities alone. We ordered 50 items that were supposed to be already assembled instead we got 50 pieces that assembled only make 25 products.

We called to rectify the issue and the company told us that the issue was our fault. They were not and are not seeking to resolve the problem. After speaking with 4 different representatives, they never advised us that the products were NOT already assembled or complete parts.

This company is nothing but a SCAM. They will consult and advise and LIE to your face the whole time. Do NOT use this company!!!!

 


This report was posted on Ripoff Report on 04/04/2014 11:57 AM and is a permanent record located here: http://www.ripoffreport.com/r/Azar-International-Inc/NANUET-New-York-10954/Azar-International-Inc-Liars-False-Advertising-and-Scam-Artists-are-what-you-will-get-i-1136326. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
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Updates & Rebuttals

#1 REBUTTAL Owner of company

Azar Displays - 40 years of quality customer service and honest business

AUTHOR: Azar Displays - Sales Mgr - ()

For over 40 years Azar has provided quality products and friendly service.   The customer that filed the report placed and order online and picked up their order in person. I personally loaded their order in their vehicle.  There was an error on the customer's  side on the exact quantity they wished to order. As with all Azar order we are willing to accept returns that are requested within 30 days. However the customer in this instance chose to ship the product they picked up from our facility to California and wanted us to pickup the product to return it.  We offered them a full refund if they could return the product to Azar.  The customer became quite upset and spoke with profanities to our office staff. We strive to make all Azar customers happy however there will be always a few that will not even make an attempt to work out a solution.

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