- Report: #797143
Report - Rebuttal - Arbitrate
Complaint Review: Bally Total Fitness
Bally Total FitnessChicago, Illinois United States of America
Bally Total Fitness Bally Total Fitness: Allow cancellation of memberships to be made in person or over the phone Chicago, Illinois
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Bally Total Fitness Membership cancellations should be made possible in person, by phone or by e-mail. Cancellation at Bally is
only possible through US postal mail which allows Bally Total Fitness to charge another month's membership fee ($25.00) while the mail is being delivered and processed. By making the process of cancellation of membership more difficult Bally's is racking up extra fee's from their members. The representatives that work at Bally Total Fitness and their customer service department refuse to cancel any membership and will continue to charge their customers until they have received a letter addressed to their cancellation department. Let Bally Total Fitness know that their cancellation policy is not ok with their guests. Why should
customers continue to pay, even when trying to cancel membership?
Please sign the petition here to get them to change their cancellation policy:
This report was posted on Ripoff Report on 11/11/2011 02:11 PM and is a permanent record located here: http://www.ripoffreport.com/r/Bally-Total-Fitness/Chicago-Illinois-/Bally-Total-Fitness-Bally-Total-Fitness-Allow-cancellation-of-memberships-to-be-made-in-797143. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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