- Report: #664209
Report - Rebuttal - Arbitrate
Complaint Review: Bally's Total Fitness
Bally's Total Fitness1225 Jefferson Rd, Henrietta, New York United States of America
Bally's Total Fitness Beware of signing a contract! Henrietta, New York
*UPDATE Employee: Thanx you for your feedback....
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Shouldn't he be at the front desk if they are so shorthanded? It is so impersonal that sometimes you don't even see a person and check yourself in with an automated machine.I know for a fact the manager was not there today when the childcare was closed unexpectedly. It is very inconvenient for families to show up together only to find out the childcare center is closed yet obviously not inconvenient for the manager who is not there and obviously has better things to do than deal with lack of staff. Try calling the National number and see if you can get a live person.
That is the first hint of how much they care. It's like an oven in there. I'm told you have to sign up for spin class 30 minutes in advance so either come 30 minutes early and sit around or stop whatever you are doing to sign up and then get an assigned cycle like a child who cannot make their own choices. If I had to sign up today, I definitely would not. They do not care once they have you in a contract. I am only hoping all the people that have been treated badly do not renew and that it will speak volumes when the business goes under.
This report was posted on Ripoff Report on 11/20/2010 09:46 AM and is a permanent record located here: http://www.ripoffreport.com/r/Ballys-Total-Fitness/Henrietta-New-York-14623/Ballys-Total-Fitness-Beware-of-signing-a-contract-Henrietta-New-York-664209. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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