• Report: #916634

Complaint Review: Banfield Animal Hospital

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  • Submitted: Tue, July 24, 2012
  • Updated: Tue, July 24, 2012

  • Reported By: adamgamz — Oviedo Florida United States of America
Banfield Animal Hospital
1115 Vidina Place, Suite 195 Oviedo, Florida United States of America

Banfield Animal Hospital, Oviedo FL Banfield Animal Hospital puts profits over care, my 5 year old boxer is now DEAD. Oviedo, Florida

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My dog was sick, I told the Vet on Monday the 16th of July that my dog was vomiting for 3 days, the vet at Banfield ordered bloodwork and xrays, along with IV's / meds which totalled nearly $1100.00 in regular fee's, then sent me home with meds never telling me to bring Lucy back if the symptoms continue, I was just told to bring her back on Sunday. On Thursday I had to bring her back in as she was severly dehydrated, the vet again ordered more of the same, blood work, and xrays, along with IV's and fluids, I declined the Xrays as I told him we just had an xray done 3 days ago and the professional 3rd party examiner found nothing, my dog hasn't eaten since this time so what is the point of the xray, it was just another $220 in charges toward in fee's for nothing. So on Thursday I had a new bill for $315.00 in regualar fee's for bloodwork, office visits, and meds ad I was still no closer to knowing what was wrong with my dog!! I was told to bring her back for more of the same on Friday however my gut instinct told me to start over with a new vet, even though I had the Wellness plan that my wife entered us into for 1 year worth of premiums that offers discounts at Banfield. [continued below]....
..... Once I told the new vet at Aloma Jancy what I had been through and the amount of time that had passed where my dog was vomiting he cleared the scheduele and did an emergency exploratory surgery where he found a complete blockage due to a perforated intestine and lesions growing inside the intestine. Lucy died the next day, she was too weak and had too many days of toxic bacteria exiting her intestines into her cavity. The vet at Aloma Jancy asked why didn't Banfield order "Barium" It would have shown the blockage on the xray. I feel the reason they didn't order Barium is due to profits, if Banfield orders Barium and an xray on Monday, they can't bill me out for multiple days worth of xrays, bloodwork, hospital stays, and other fees/meds for more visits. In order to maxamize their profits from my case they need to keep ordering inhouse xrays and blood work and drag the case out al long as possible, then finish the case with Barium, or a Sonograph and a exploratory. If they ordered the Barium or a sonogram or a endoscopy on Monday the blockage would have shown up and the only thing left to bill for would be a exploratory. I feel Banfields corporate attitude is to make as much as possible from each case and to do that isn't in the pets best interest. When I asked Banfield Oviedo why they didn't order Barium they had no answer. Both Aloma Jancy Animal Hospital and Shaffer Animal hospital said the Barium is always done on the 1st day when a case like mine comes in. I have read Banfields online reviews and I'm not alone in my feelings of their care.

This report was posted on Ripoff Report on 07/24/2012 11:15 AM and is a permanent record located here: http://www.ripoffreport.com/r/Banfield-Animal-Hospital/Oviedo-Florida-32765/Banfield-Animal-Hospital-Oviedo-FL-Banfield-Animal-Hospital-puts-profits-over-care-my-5-916634. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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