- Report: #1138721
Report - Rebuttal - Arbitrate
Complaint Review: Bankcards Equipment Service & Technology of Iowa
Bankcards Equipment Service & Technology of Iowa7116 Deerview Dr. Urbandale, Iowa USA
Bankcards Equipment Service & Technology of Iowa Took delivery of equipment from me and never paid - admitted on phone to have sold at least some but won't pay Urbandale Iowa
*Author of original report: Don't send him anything! Only a thief!
*REBUTTAL Owner of company: SAME LIES FROM THIS EXTORTIONIST!
*Author of original report: Bankcards Equipment Service & Technology of Iowa Took delivery of equipment from me and never paid - admitted on phone to have sold at least some but won't pay
*REBUTTAL Owner of company: EXTORTION ATTEMPT
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This guy is unscrupulous and a thief! Also known as seller "bankcardsequip" on eBay, Tom Devine at B.E.S.T of Iowa sells credit card processing equipment.
He sources his new or used equipment from people like me - off eBay or other sources. In prior years Tom would pay me using Paypal and I had gotten an agreed-upon price after sending Tom an equipment listing and some sample pictures. If he found that a couple items needed more refurbishment, I would provide a refund.
I trusted him on this last transaction for 44 credit card terminals that were recently removed from our restaurants. I shipped all to him on the trust that he would assess a value and pay....I should have taken a deposit prior to shipment! Most all of the units were working when they were unplugged and replaced in our stores with new ones -- I got a full subsidy from ISIS for my new ones and the old ones didn't really need to go. All of them needed a little cleaning and the usual memory clearing. Tom has strung this out with explanations that the equipment is totally unusable and quickly went silent and did not return phone calls and emails. I offered to let him send me my equipment back at my cost using my UPS shipper number...no response. Using a different phone, I reached Tom in mid February 2014 and he was a little nervous. He actually admitted to having sold some of my actual equipment and the rest was still sitting in the boxes I sent them in. What a thief!
The estimated value of the 44 units I shipped him was between $2,000-$3,000 and maybe more. This was my estimate based on and average of comparable used working AND non-working for parts units on eBay. Even selling the used ac adaptors for $15 each would have netted more than $600!
I have full email proof of our dealings, including a serial number inventory of machines sold to him. This is a civil matter-- the guy is a welcher! I called his local police department to see if this could be escalated into a criminal matter but they couldn't help me there, but wished he could. (Detective Andy Morlan mentioned that he had a VERY unsavory visit to Mr. Devine's house just the prior week!! This guy must be trouble.)
Mr. Devine was unable to settle or argue a decent point with my BBB complaint and he earned himself a D+ there. The bad reviews on Yelp are consistent with the 5 bad ones that sit on his eBay account too. Well done, Tom!
This report was posted on Ripoff Report on 04/14/2014 11:22 AM and is a permanent record located here: http://www.ripoffreport.com/r/Bankcards-Equipment-Service-Technology-of-Iowa/Urbandale-Iowa-50322/Bankcards-Equipment-Service-Technology-of-Iowa-Took-delivery-of-equipment-from-me-and-1138721. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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