• Report: #356486

Complaint Review: Batteryrefill.com

  • Submitted: Mon, July 28, 2008
  • Updated: Mon, February 02, 2009

  • Reported By:Mansfield Texas
739 E Cedar St. Ontario, California U.S.A.

Batteryrefill.com They Get the Batteries, They Get the Cash, YOU GET NOTHING Ontario California

*Author of original report: Battery Refill Finally Comes Through

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On July 1, 2008 I sent an Anton Bauer Digital Trimpac 14 battery to Battery Refill Dot Com using RMA # 59224 as my order and shipping. I have already paid them the princely sum of $129.00.

On July 3, 2008 I received an email from the company acknowledging that they received my battery at their facility.

It has now been nearly a month. No battery, no communication from the company, no return emails, no return phone calls...NOTHING.

They have my cash, they have my battery, I have NOTHING.

Mansfield, Texas

This report was posted on Ripoff Report on 07/28/2008 11:42 AM and is a permanent record located here: http://www.ripoffreport.com/r/Batteryrefillcom/Ontario-California-91761/Batteryrefillcom-They-Get-the-Batteries-They-Get-the-Cash-YOU-GET-NOTHING-Ontario-Calif-356486. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 Author of original report

Battery Refill Finally Comes Through

AUTHOR: Deepfreezevideo - (U.S.A.)

I do not know if it was my continuous barrage of calls and emails, my posts to Ripoff Report, my calls to fellow videographers at TV stations or a combination of all these actions, but Battery Refill finally DID send me back a rebuilt battery. It took them almost three and a half months, but it is now over seven months later and the battery is working very well.
My only complaint is that the LCD display on the battery has a couple of missing bars, but overall the LCD is still working, and more importantly the battery itself performs well.

My original complaint simply stated that I had received nothing for my money, and no communication from the company. Put simply, I thought I had BEEN RIPPED OFF plain and simple.
It turns out that I had NOT, the company is just very slow, or they were slow with me.
Now I am happy, happy with the battery, happy with its performance, and happy that Battery Refill finally came through and fulfilled all its claims.
The LCD? It could have been damaged during shipping for all I know, and in that case BR has no responsibility because the battery was packed very well for return shipping.

Overall I am relieved that I have my battery back and that it is rebuilt and refilled.

I figure it is fair to file this update in view of the fact that the company finally made good.
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