• Report: #1110743

Complaint Review: Battiata Real Estate Group | Ripoff Report Verified™ …businesses you can trust. 100% client satisfaction, free home evaluation & a Marketing Guarantee. Battiata ranked #1 agent in California & #5 worldwide in 2001 (RE Int.), featured in the book “Billion Dollar Agent” by Steve Kantor, has been the among the top selling agents in Southern California since 2001, averaging over 200 transactions per year.

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  • Submitted: Thu, December 26, 2013
  • Updated: Fri, December 27, 2013

  • Reported By: ED Magedson - Founder, Ripoff Report — Tempe Arizona
Battiata Real Estate Group | Ripoff Report Verified™ …businesses you can trust. 100% client satisfaction, free home evaluation & a Marketing Guarantee. Battiata ranked #1 agent in California & #5 worldwide in 2001 (RE Int.), featured in the book “Billion Dollar Agent” by Steve Kantor, has been the among the top selling agents in Southern California since 2001, averaging over 200 transactions per year.
445 Marine View Avenue #390 Del Mar, California USA

Battiata Real Estate Group REVIEW: Battiata Real Estate Group dedicated to customer satisfaction.  One of the leading residential real estate companies in Southern California, Battiata Real Estate Group successfully marketed and sold over 2,000 homes. Battiata Real Estate Group offers a unique "Cancel Anytime" policy not locking clients into long term contracts, allowing them to cancel without  penalty if not satisfied. Battiata Real Estate Group offers a Marketing Guarantee that specifically guarantees in writing the marketing that a client's home will receive, including TV, radio, direct mail, newspaper, and internet advertising.  Battiata Real Estate Group offers flexible commission program that saves their clients $1000's in commissions.  These programs and guarantees allow customers to feel confident and secure when selecting Battiata Real Estate Group

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Ripoff Report REVIEW / Battiata Real Estate Group Commitment to Customer Satisfaction

The Battiata Real Estate Group joins Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a long name for a program that does a lot for both consumers and business alike.

Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a program that benefits the consumer, which helps to increase consumer satisfaction and confidence when doing business with a member business Verified By Ripoff Report.

When a company or individual joins the Ripoff Report Corporate Advocacy Program, they must make a commitment to us – in writing – to 'doing whatever it takes to make things right with their customers. [continued below]....

.....' What does that mean? It means that Ripoff Report expects that members of our Corporate Advocacy Program will review and respond to ALL customer complaints promptly. It means that every complaint will be taken seriously and every customer will be treated fairly and with respect. It means if a customer did not receive what they expected, the company will work with that customer to fix the issue. It means that if a customer requests a refund and if there is any reasonable basis for that request, we expect the customer will be given a prompt refund (some refund requests may not be reasonable, so this does not mean a refund is guaranteed in every case). “Making things right” can mean lots of different things to different people, but our point is this - by working closely with the company or individual to resolve any disputes, Ripoff Report can track the footprints of customer service to ensure that our Corporate Advocacy Program members are doing everything they can to treat customers fairly and to increase their customer satisfaction.

ALL COMPANIES GET COMPLAINTS, BUT HOW THE COMPANY HANDLES THOSE COMPLAINTS, SEPARATES GOOD BUSINESSES FROM THE REST.
Battiata Real Estate is Ripoff Report Verified
Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..


By Ed Magedson - Founder, Ripoff Report

Battiata Real Estate Group approached Ripoff Report with the intent of wanting to address the fake reports posted on Ripoff Report by unethical competitors; and to resolve any customer issues that might exist. As part of our policy, Ripoff Report emailed and tried to contact those that filed a complaint. In this case, the authors of the fake complaints have never responded to our inquiries. However, Ripoff Report policy is not to remove reports even if they are bogus. As a Part of the Corporate Advocacy Program the member business allows Ripoff Report to send an email to all of those who filed a complaint in the past, letting the customer know, the member business wanted to make things right with them, whatever it takes to do so. Ripoff Report always monitors these emails to insure the member business does what they agreed to. The people at The Battiata Real Estate Group did just that. The Battiata Real Estate Group has gone through great lengths to make sure they try and resolve any and all customer issues. The Battiata Real Estate Group has joined the Corporate Advocacy Program because they want customers to know they will resolve any and all customer issues. They never want their customers to feel like they weren’t taken care off. The Battiata Real Estate Group is proud to have thousands of happy, satisfied customers, as evidenced by their ever growing list of online customer testimonials as well as the number of referrals they receive from past clients.

The Battiata Real Estate Group CONTINUES TO CLARIFY WHO THEY ARE AND WHAT THEY CAN DO FOR CLIENTS

"The Battiata Real Estate Group sells more homes, for more money, in less time, with less stress and hassle, more personal service, and at a lower cost to our clients, than virtually any other Southern California agent.”

WHAT MAKES THE BATTIATA REAL ESTATE GROUP BETTER THAN THEIR COMPETITORS?

With a combination of Guaranteed Marketing, Flexible Commissions, a Cancel Anytime Policy and a Track Record that is unmatched in Southern California, The Battiata Real Estate Group offers the best solution for anyone interested in buying or selling a home.

"The Battiata Real Estate Group: Guaranteed Marketing, Flexible Commissions and a Cancel Anytime Policy. Guaranteed Marketing & an unbeaten track record: The Battiata Real Estate Group utilizes the power of mass media broadcast advertising (TV & radio) as well as the internet, to sell home faster and for more money than the average agent, and guarantees it's marketing in writing with its unique Marketing Guarantee, which guarantees exactly what will be done to market and sell your home. No matter what you are selling, and real estate is no different, you want as much exposure and experience as possible. The Battiata Real Estate Group outsells the average agent by more than 50 to 1. Flexible Commissions: We harness the power of technology to save our customers $1000's when buying or selling a home. Cancel Anytime: With our cancel anytime policy, you are never locked into a lengthy contract and can cancel anytime, with no penalty.” .. Matt Battiata

25 Point Marketing Guarantee:

"Whenever we meet with a prospective seller who has had their home listed previously with another agent & tried unsuccessfully to sell their home, we always ask the same question: 'What did your previous agent do, as far as marketing and advertising, to promote your home?’ Invariably, the response is always the same: 'The agent talked a good game when we met with them, and they said they were going to market it, but we never got anything in writing, and we never really saw anything in the way of advertising…beyond a sign out front and some flyers…Our house seemed to just sit on the market while homes around us all seemed to be selling.’ At the Battiata Real Estate Group, we take the trust you put in us to market & sell your home very seriously. And we put our money where our mouth is. That’s why we give you a written, 25 Point Marketing Guarantee when we list your home,outlining exactly what we will do to get your home sold. That way, you know exactly what is being done to market your home, and there are no surprises. And if at any time we do not live up to our agreement, you can cancel your listing with no penalty.” Home Buying Services

Move-for-Free:

As our client, you will have free use of our 15 foot moving truck.

Trade-Up Program:

If you are interested in trading up to one of our listings, we guarantee that your current home will sell in under 60 days, or we’ll buy it ourselves!

Foreclosures:

Foreclosures, short sales and REO’s represent an unbelievable buying opportunity for the savvy buyer. Through our relationships with national banks and servicing companies, The Battiata Real Estate Group has access to hundreds of foreclosure and pre-foreclosure properties.

Free Concierge Service:

Our office has a database of trusted professionals who we have used in the past, everything from a termite inspector to a maid service.

 

Home Selling Services

Avoiding Foreclosure:

If you are one of the thousands of Southern California homeowners who needs to sell, but owes more on their property than it’s worth, the Battiata Real Estate Group can help you sell your home for top market value, avoid foreclosure and bankruptcy, save your credit and walk away from your home without any debt or tax liability.

Guaranteed Sale Program:

We will give you a guaranteed written offer on your home up front and in writing. This will give you the assurance that if your home does not sell in time to buy your next one, we will buy it at the up front agreed upon price. We think you’ll agree, shopping for homes is just more fun, when you know your home is already sold.

Marketing Plan:

The Battiata Real Estate Group offers an aggressive marketing plan customized to each of our listings.

Move-for-Free:

As our client, you will have FREE use of our 15 foot moving truck.

Trade-Up:

This program increases the number of potential buyers for your home. If a buyer would like to “Trade-Up” to your home, we guarantee that their current home will sell in under 60 days, or we’ll buy it ourselves!

Staging Consultations:

We have an accredited Stager on staff so that we can make your home look as appealing as possible to a buyer.

Concierge Service:

Our office has a database of trusted professionals who we have used in the past, everything from a termite inspector to a maid service.

The No Risk or Obligation Listing:

The No Risk or Obligation Listing combines Guaranteed Marketing (25 Point Marketing Guarantee) with a Cancel Anytime Policy and Flexible Commissions. We combine the Track Record and Marketing Exposure of the #1 Real Estate company in Southern California, with the most Competitive Commission Program in the industry.

In addition, our homes sell faster and for money than the board average. For example, we are able to generate offers on the majority of our listings in less than 30 days. The board average is more than double that. Over 90% of our listings sell. When you list with the average agent, your chances of selling are only 50%. Finally, our listings sell for about 4% more than the average Southern California Agent. What’s 4% of your home.

The Battiata Real Estate Group / Statements from the owner.

"My name is Matt Battiata and I am the owner of The Battiata Real Estate Group. I have gone through the effort to address the reports filed on this website because I do not want anyone to base their opinion of my company on fake reviews posted by unscrupulous competitors. The reality is that because we sell a lot of homes and because we are relatively high profile due to the marketing that we do, we have become a target for some of our competitors. As a Southern California business owner for over 15 years, I take great pride in my company's business ethics and reputation. If you want to get a true account of how we treat our customers and do business, go to the testimonial page of our website, where you can read 100's of testimonials from actual clients, or read our reviews on Google Reviews, CitySearch, InsiderPages etc. You are also welcome to call my office directly at 760-930-9898 and we will gladly give you a list of previous clients who you can contact in order to get a first hand account of their experience with The Battiata Real Estate Group.

The Battiata Real Estate Group / Customer Testimonials

"I attended one of Matt's seminar's on Short Sales, and knew afterward's that his agency was the one I wanted. His team members were professional, polite, and knowledgeable. My questions were always answered, all paperwork was dealt with, and the outcome was very satisfactory. I highly recommend Matt and his team for Short Sales transactions. ~ Steve Thudium, San Diego

"I am glad to say our Condo's Short Sale was completed on Nov 14, 2012. This was only took 8 months when everyone told me that with my lender it would be at least a year. All the short sale staff were wonderful and got back to me the same day or the next day early. They made it a smooth and enjoyable transaction. Thank You Battiata Realty.” ~ Lucas & Shannon Waldeck, San Diego

"We had a very long shortsell that was difficult. We appreciate the way you stuck with us and went to bat for us with both the first and the second banks. It was at times very frustrating, but we are so glad it is finished.” ~ Daniel Clarkson, San Diego

"It was a pleasure doing business with the Battiata Real Estate Group.Without exception,they knew exactly what they were doing and were totally professional in their approach - and of course produced a totally successful result.” ~ Joseph Brookman, San Diego

ANY BUSINESS THAT CAN ADMIT THEY MADE MISTAKES AND CORRECTS THOSE MISTAKES IS A BUSINESS YOU CAN TRUST AND WORTH DOING BUSINESS WITH.

As stated above, The Battiata Real Estate Group is committed to 100% customer satisfaction and has made every possible effort to ensure that all customers have a positive experience while at their business. After speaking with the management at The Battiata Real Estate Group and emailing anyone who filed a complaint in the past, Ripoff Report is proud to give The Battiata Real Estate Group a positive Rating.

The Battiata Real Estate Group made efforts to ensure that all customers were satisfied and Matt Battiata assured Ripoff Report that the business has an improved business model that features customer satisfaction as the top priority.

Matt Battiata, the owner of The Battiata Real Estate Group stated, "Like any successful business, we take customer service very, very seriously, and we take great pride in the number of referrals to friends and family that we get from our past clients.”

BATTIATA REAL ESTATE GROUP CUSTOMER SERVICE POLICY.

The Battiata Real Estate Group's policy is to give all of their clients a Cancelation Guarantee that allows them to cancel without penalty if they are ever dissatisfied, and to always contact all customers to gather valuable feedback so that they can continue to adapt and deliver the best customer service possible. The Battiata Real Estate Group is willing to go beyond the call of good customer service and do what it takes to make things right with their customers. The Battiata Real Estate Group gives all of our customers a Cancelation Guarantee that allows them to cancel at anytime with absolutely no penalty. This is virtually unheard of in the real estate industry. Most agents lock their clients into longterm contracts that the client cannot cancel, regardless of how dissatisfied they may be.

*Any consumer not receiving satisfaction from a member of Ripoff Report’s Corporate Advocacy Business Remediation and Customer Satisfaction Program should email us at EDitor@ripoffreport.com

This kind of dedication to customer service means that The Battiata Real Estate Group will do whatever it takes to make sure their customers are properly taken care off. In the future, if anyone has any complaints or concerns with The Battiata Real Estate Group, you are invited to contact them directly via email: info@battiata.com (again, please be sure to cc: EDitor@ripoffreport.com so we can keep track of the company’s response and to insure customer satisfaction).

You can call The Battiata Real Estate Group directly at 760-930-9898. As always, Ripoff Report cannot guarantee that every customer or employee will always be 100% satisfied in every case, but we promise that if you have any concerns with The Battiata Real Estate Group or any of our Corporate Advocacy Program members, we will do everything we can to see that the issue is addressed quickly and that you are treated fairly and with respect. Any issues you think you cannot resolve with any member of Ripoff Report’s Corporate Advocacy Program, please contact us. EDitor@ripoffreport.com

Remember, just because a company or individual is reported on Ripoff Report does not mean you should not do business with them. Use Ripoff Report information as a tool to your advantage. Be knowledgeable about any company or person you hire. Also, don't be afraid to ask questions and get additional information until you feel comfortable in allowing them to work for you.

Be sure to contact us with your questions and comments about any business that is part of the Corporate Advocacy Business Remediation and Customer Satisfaction Program. Your questions, comments and suggestions are always welcome and will be considered even if we don't agree with them. Please realize Ripoff Report is chartering in new territory, working to make a change for both consumers and businesses alike. Consumers can feel safe confident and secure when doing business with The Battiata Real Estate Group.

Here's why.

Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, and about The Battiata Real Estate Group's Commitment to Excellence and Consumer Satisfaction.

Consumers should feel safe, confident and secure when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program, yes, a long name for a program that does a lot for both consumers and businesses alike.


Written by,

..Ripoff Report Corporate Advocacy Business Remediation and Customer Satisfaction Program team..
 
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This report was posted on Ripoff Report on 12/26/2013 11:49 PM and is a permanent record located here: http://www.ripoffreport.com/r/battiata-real-estate-group-orange-county-riverside-county-san-diego-county-palm-springs-california-1110743. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Battiata Real Estate Group | Ripoff Report Verified™ …businesses you can trust. 100% client satisfaction, free home evaluation & a Marketing Guarantee. Battiata ranked #1 agent in California & #5 worldwide in 2001 (RE Int.), featured in the book “Billion Dollar Agent” by Steve Kantor, has been the among the top selling agents in Southern California since 2001, averaging over 200 transactions per year.

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