• Report: #581913

Complaint Review: BBG Communications - International Satellite Communications

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  • Submitted: Wed, March 17, 2010
  • Updated: Wed, March 17, 2010

  • Reported By: Peter — Hampton New Brunswick Canada
BBG Communications - International Satellite Communications
511 E. San Ysidro Blvd. San Ysidro, California United States of America

BBG Communications - International Satellite Communications International Satellite Communications Dublin Airport Pay Phone Rip-off San Ysidro, California

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Recently in Dublin, I made a call home. The first two tries disconnected before 30 seconds. When I finally did connect, the call lasted a grand total of 8 minutes.


The first two calls were billed for $26.11 and $29.30. The final call was $56.60, plus there were two charges for "credit-card validation" for 95 each.



I called their customer service and was told that there was a connection fee, regardless of the duration of the call, so the first two charges would stand. They offered me a $30 discount as a "first time user," but I am disputing the charges with my credit card company.



Nowhere at the phone kiosk in the Dublin Airport was there any indication of the outrageous charges I could expect to pay. I was certainly prepared to pay something like $2 per minute, but this is just fraud. Allowing a full minute each for the first two calls, that works out to over $11 per minute.



I also reported them to the Ireland Consumer Protection agency, but no response from them.



I see that there are hundreds of complaints about this company. How are they able to continue to steal money from people?

This report was posted on Ripoff Report on 03/17/2010 06:04 AM and is a permanent record located here: http://www.ripoffreport.com/r/BBG-Communications-International-Satellite-Communications/San-Ysidro-California-92173/BBG-Communications-International-Satellite-Communications-International-Satellite-Commun-581913. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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