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Report: #1308127

Complaint Review: BBQ Doctor, Scottsdale, AZ - Scottsdale Arizona

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  • Reported By: BDM — Gilbert Arizona USA
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  • BBQ Doctor, Scottsdale, AZ ***** * ***** *** Scottsdale, Arizona USA

BBQ Doctor, Scottsdale, AZ Damaged property and refused to indemnify customer. Mislead customer to believe they would remedy the loss. Scottsdale Arizona

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Called out to clean BBQ grill. A part (burner) reported exploded (spontaneously) while tech was performing service. I was notified of this via a phone call while at work. Had been working with Pat at BBQ Doctor who informed me that they would take of this. Once pressed after several months went by, Pay basically told me we are on our own and refused to remain involved. He basically walked from the damage his tech comitted. My wife tried called Pat who promptly hung up on her. This is a very unethical firm and there is no integrity. 

This report was posted on Ripoff Report on 05/27/2016 01:21 PM and is a permanent record located here: https://www.ripoffreport.com/reports/bbq-doctor-scottsdale-az/scottsdale-arizona-85266/bbq-doctor-scottsdale-az-damaged-property-and-refused-to-indemnify-customer-mislead-cu-1308127. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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