• Report: #448016

Complaint Review: BBVA Compass Bank

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Fri, May 01, 2009
  • Updated: Fri, May 01, 2009

  • Reported By:Arp Texas
BBVA Compass Bank
1600 6th Avenue SE Decatur, Alabama U.S.A.

BBVA Compass Bank Excessive fees and interest on credit card Decatur Alabama

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

I did a balance transfer with this bank and used an expired check offer they had sent me, on accident. Despite my "cash advance" limit being $1,000 they honored this check for $9,500 and charged me a cash advance fee of $380 plus 21.99% interest and a $39 overlimit fee when their fees put me over the limit. Despite working with them on the matter and explaining my mistake, they additionally charged me $75 for "lowering my rate" although I told them I was moving the balance, and did. All in all they got $630.66 in excess fees and interest from me in the space of one month. I moved the balance and cut up the card and sent it to them to close the account. They have not attempted to even work with me, no supervisors have been in or returned my calls, and a customer service rep called to argue with me after receiving the cut up card and a letter telling them to close the account - her claim was that I wasn't clear in my letter!

Do not accept their credit cards and avoid Compass Bank. They are nothing but rip off's and if they treat a good customer with excellent credit this way, you can only imagine how they might treat someone who wasn't!

Angela-in-texas
Arp, Texas
U.S.A.

This report was posted on Ripoff Report on 05/01/2009 09:58 AM and is a permanent record located here: http://www.ripoffreport.com/r/BBVA-Compass-Bank/Decatur-Alabama-35601/BBVA-Compass-Bank-Excessive-fees-and-interest-on-credit-card-Decatur-Alabama-448016. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on BBVA Compass Bank

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory