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Report: #1304703

Complaint Review: BeachBody - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Theresa — Indianapolis Indiana USA
  • Author Not Confirmed What's this?
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  • BeachBody Nationwide USA

BeachBody questionable billing practices Santa Monica California

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Signed up for BeachBody with an autopay feature.  In February beofre the final payment was due I contacted Beachbody and updated the card information.   

Other than emails wanting me to buy additional goods I have not had any contact information from BeachBody.  No phone calls, no letters, no administrative emails.

May 9, 2016 I receive a notice from a BeachBody collection agnecy threatening to start proceedings if I did not pay the final payment.    I call the number on the letter and the two people I talked to refused to give me any contact information regarding them or Beachbody.  Could not have names, addresses etc.

I called the toll free number for Beachbody and asked for supervisor.  Went throught the whole thing with her and she verifided that they did have the correct credit card number.  She promised she would correct the issue and call of the collection agency.  She could not tell me the why or how but that she would get it fixed.   

A complaint has been filed with the BBB regarding their billing practices.

This report was posted on Ripoff Report on 05/10/2016 07:29 AM and is a permanent record located here: https://www.ripoffreport.com/reports/beachbody/nationwide/beachbody-questionable-billing-practices-santa-monica-california-1304703. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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