- Report: #1101580
Report - Rebuttal - Arbitrate
Complaint Review: Beauty and Truth
Beauty and Truth2619 Industrial Row Drive, Troy, MI 48084 Troy, Michigan USA
Beauty and Truth, skinrenewal, EXQBEAUTIFULSKIN The company offered a sample of the product for just the price of shipping to try for a trial period. Troy Michigan
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Beauty and Truth offers a sample product for just the shipping price for a trial period of 15 days. Even before the 15 days was close to being up, I called to make sure that I was cancelled out for any automatic orders. I spoke to Jake on 10/4/13 and cancelled. I meant to call my credit card company to block any charges that they might have tried to make but I was in the process of selling my house and had things packed away so I ddn't cover myself there. Sure enough when I opened my Nov. credit card statement, there were two charges for the two product samples. One for $78.49 and one for $79.95. I immediately called the company and requested that the charges be removed, that I had not received any products but was charged and they claimed that it was for the samples that were sent! It was clearly a bait and switch deal. They offered the product to try for just the shipping cost and then the automatic re-order if it was not cancelled in the trial period but they told me when I called to get my charge cleared that it was for the sample that was sent that I was charged! That is false advertising and a rip off!
This report was posted on Ripoff Report on 11/22/2013 06:43 PM and is a permanent record located here: http://www.ripoffreport.com/r/Beauty-and-Truth/Troy-Michigan-48084/Beauty-and-Truth-skinrenewal-EXQBEAUTIFULSKIN-The-company-offered-a-sample-of-the-produ-1101580. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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