Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1317213

Complaint Review: Beauty Care Products - Florida

  • Submitted:
  • Updated:
  • Reported By: RAC — Jefferson Louisiana USA
  • Author Confirmed What's this?
  • Why?
  • Beauty Care Products Florida USA

Beauty Care Products Vitaemar Ordered a "trial offer" of a product for shipping cost, but saw a charge for $93.59 from "Vitaemar" on my account several weeks later. Fort Lauderdale Florida

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

 Ordered and received a "trial offer" of a weight loss product for the cost of shipping. Several weeks later, I saw a charge from "Vitaemar" in the amount of $93.59. I had never heard of the company and couldn't find anything about it on the Web, but I thought it might be from the company that sent a "trial offer". I still had the package, so I called them at the number listed, explaining that I hadn't ordered more product and wanted a refund. I was asked for the order number and the reference number, which I had because I had the packing slip. "Elise" said that it "clearly" stated on the website that the trial was not a giveaway and that if the account was not cancelled within 14 days, I would continue to receive products. We argued about this for a few minutes and then I said I wanted to cancel my account, sice those seem to be the magic words. She said cancelling would not be a problem, and then read from a script, "How much weight do you want to lose?" I told her that wasn't relevant because I was cancelling my account. She tried to continue with the script, but I restated that I wanted to cancel the account; nothing she would say could change my mind. We finally reached an impasse and she again said that cancelling would not be a problem, we said goodbye, and hung up. For several reasons, I purposely did not pursue the refund. I will not be so pleasant if I receive future mailings.

This report was posted on Ripoff Report on 07/16/2016 08:57 AM and is a permanent record located here: https://www.ripoffreport.com/reports/beauty-care-products/florida/beauty-care-products-vitaemar-ordered-a-trial-offer-of-a-product-for-shipping-cost-bu-1317213. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now