• Report: #948560

Complaint Review: beautyclub.net GroHair Shampoo & Conditioner

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  • Submitted: Sat, September 29, 2012
  • Updated: Sun, September 30, 2012

  • Reported By: Doshia — Farmers branch United States of America
beautyclub.net GroHair Shampoo & Conditioner
1550 Larimer St #639 Internet United States of America

beautyclub.net GroHair Shampoo & Conditioner GroHair products are sold thru beautyclub.net After using the GroHair products my hair appeared to be melting and coming out by the handfulls Internet

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I purchased GroHair products, shampoo, conditioner and vitamins,  that were advertised on TV. I was talked into buying a larger quantity at a reduced price. These products were distributed thru beautyclub.net. When I received the box, I called the number on one of the bottles and left a message telling them that the liquids had leaked and noted how poorly packaged the products were. They should have been bubble wrapped and taped. I also emailed letting them know I wanted to return for a replacement. I never heard back from the company. I decided to start using the products and noticed I was losing hair strands and after the 3rd usage, my hair was coming out in hand fulls, felt like it was more like melting off my head. I called my credit card company and I am now disputing the charge. I have to either get a statement from my salon stylist telling of the damage or go see a DR. Plus send a copy of my invoice. [continued below]....
..... I called the number on the bottle and the number had been disabled and the website no longer worked as well. When I talked to a rep with beautyclub.net, she told me I had 14 days to return, so therefore there was nothing she could do for me. I ordered form a TV commercial, so therefore didn't know about the return policy. The lady I talked to made no mention of it. Actually, I did try to return the product due to the leakage.

This report was posted on Ripoff Report on 09/29/2012 06:38 PM and is a permanent record located here: http://www.ripoffreport.com/r/beautyclubnet-GroHair-Shampoo-Conditioner/internet/beautyclubnet-GroHair-Shampoo-Conditioner-GroHair-products-are-sold-thru-beautyclubnet-948560. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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