- Report: #1101338
Report - Rebuttal - Arbitrate
Complaint Review: BeautyClub.net
BeautyClub.netBoulder, Colorado USA
BeautyClub.net Charged me for something I didn't order Boulder Colorado
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I received Collagen Face Serum in the mail. I thought it was a freebie as part of a marketing program...free sample in the mail. A bill was not included...just a shipping bill of lading. 4 days later my debit card is billed for $89! I call the company and they start asking me to verify my address, phone number and as they are asking me to verify MY information...they asked for my email. I have never been asked for an email address for verification. So, I asked them to tell ME my email. The one they told me was NOT my address. I told them somone else stole my info (one of their paid employees I am sure) They told me the order was hand entered on a date and time I was at work...they say THEY ARE NOT RESPONSIBLE FOR FRAUD....it's the most ridiculous thing...I am trying to get a hold of someone and now I can't get through. You have to use your phone number to get through. They have black listed my number. I am out $90...how can they be in business?
This report was posted on Ripoff Report on 11/21/2013 07:19 PM and is a permanent record located here: http://www.ripoffreport.com/r/BeautyClubnet/Boulder-Colorado-80027/BeautyClubnet-Charged-me-for-something-I-didnt-order-Boulder-Colorado-1101338. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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