- Report: #906156
Report - Rebuttal - Arbitrate
Complaint Review: beautyclub.net
beautyclub.net357 Mccaslin Blvd Louisville, CO 80027 Internet United States of America
beautyclub.net beautyclub1 extreme false advertising, rude lying customer service, FAKE PRODUCTS, NOT AUTHENTIC Internet
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After waiting over 7 weeks to receive my order in the mail- I wish they would have just LOST IT or CANCELLED IT!!! The site says they ship orders within 24-48 hours WHAT A JOKE!
After 2 emails (by the way- which were NOT responded to) and 5+ phone calls to customer service with LIES and LIES and the run around, I finally received my order. I am SO BEYOND IRRITATED that I have had such a horrible experience. One guy in customer service straight up lied to me- "your order is being shipped out today" two weeks go by.... nothing. Finally I call again and a different lady says sorry it looks like your order will be shipped in a couple of weeks. I asked to cancel my order which she said I couldn't- I'm sure that's another lie. Now what.... I am stuck with this FAKE gallon of GOD KNOWS WHAT.....
This site is complete GARBAGE. I have a request in for a refund- we will see how that goes. Supposedly I will be receiving an email in a couple of days. Heard that song and dance before!
I called J Beverly Hills direct- the lady said they do not sell any products online, ONLY IN SALONS. RED FLAG!!! I wish I would have just paid the extra and bought this at my salon. LESSON LEARNED! I will definitely be researching any site I buy from online in the future.
This report was posted on Ripoff Report on 07/03/2012 09:08 AM and is a permanent record located here: http://www.ripoffreport.com/r/beautyclubnet/internet/beautyclubnet-beautyclub1-extreme-false-advertising-rude-lying-customer-service-FAKE-PR-906156. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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