- Report: #756028
Report - Rebuttal - Arbitrate
Complaint Review: BeautyEncounter.com
BeautyEncounter.com18480 Pacific Street Fountain Valley, California United States of America
BeautyEncounter.com Beauty Encounter sold a CHI flat iron to me that they were not authorized to sell. Mfg warranty is void. Probably a fake. Will not refund or replace. Fountain Valley, California
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I contacted Beautyencounter.com by email and phone and they refuse to refund or replace the bad CHI and insisted I deal with Farouk Industries, the mfc. I've made three calls to Farouk who said they have been bombarded with fakes and will not look at it if I didn't buy it from an authorized dealer. Period.
I believe this site sells other fake items such as high end fragrances. I was referred to this company by a friend. I usually buy these types of professional appliances through my hairdresser. This is a professional level flat iron that is not available to the public. It has to be sold through a licensed hair dresser or salon.
This report was posted on Ripoff Report on 07/21/2011 11:49 AM and is a permanent record located here: http://www.ripoffreport.com/r/BeautyEncountercom/Fountain-Valley-California-92708/BeautyEncountercom-Beauty-Encounter-sold-a-CHI-flat-iron-to-me-that-they-were-not-author-756028. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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