- Report: #327236
Report - Rebuttal - Arbitrate
Complaint Review: BedinaBox.com
BedinaBox.com2 Charter Court, Suite 1 Johnson City, Tennessee U.S.A.
BedinaBoxBedinaBox.com Foam Matress Bedding Johnson City Tennessee
*UPDATE Employee: Anything we can do?
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From reading the website information you get the impression you can get a great night sleep at fraction of the cost. On the site, there is so info about a 120 return policy and some testimonials etc. I just didn't "buy" into it. I did some more web searching and found some good reviews in other places and the (before I knew better) BBB logo sealed the deal.
When it arrived, I expected my bed frame to be a finised wood piece of furniture, nope it was a glorified pallet! I had a piece of it with duct tape. I was in desperate need of a bed though and besides the mattresses box didn't look that bad so I kept it. I was hoping it would get better.
After the first 30 days, just as before my neck started hurting again and I started tosing and turning which defeated the purpose of buying the bed. I didn't send it back right away because I didn't know how I would pack the "Machine Packed" Matress back into the oringinal packaing.
Finally, I had enough, on 04-12-08 I called for an RMA. No big deal right. Eventhough they say I will get a refund What really has me steamed is that I am being charged for shipping! $469-139=330 Why I am being punished for their lousy product? It does say in on their website under their return policy that you are responsible for shipping. I just hope this report warns other buyers before they buy!
BTW the rep also said I could have donated my matress to charity. He told me this after I spent the $50 and 8hrs packing the matress into the box then he asks me to take pictures of the frame!? How its in the box
This report was posted on Ripoff Report on 04/19/2008 08:19 AM and is a permanent record located here: http://www.ripoffreport.com/r/BedinaBoxcom/Johnson-City-Tennessee-37604/BedinaBoxBedinaBoxcom-Foam-Matress-Bedding-Johnson-City-Tennessee-327236. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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