- Report: #559080
Complaint Review: beenverified.com
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| beenverified.com
Internet, New York United States of America |
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beenverified.com Beware of BenVerified.com: They Will Take Your Money!! Internet, New York
*Author of original report: Thanks Danny
*UPDATE Employee: BeenVerified's Rebuttal
Does your business have a bad reputation?
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Corporate Advocacy Program™
I attempted to use this company to do a background check on someone, after seeing an ad on TV. I not only did not get what I was looking for, which was complete records, but they ripped me off to the tune of $96.00
The free trial they offer, is really an attempt to charge you credit card, for the most expensive search method they offer! After I put in for the free trial (Which was 7 days.), I immediately discovered that the "free trial", was really a "bait and switch" to a one year subscription to them. They ended up taking $96.00 out of my bank account, (Since I used a Visa Debit.), and when I cancelled this in a timely fashion, they falsely claimed that I was a "day late", which is not ony untrue, but also absurd, since I never ordered the subscription from them to begin with!!
Thanks to this unscrupulous company, I had to change my credit/debit card#, and I am right now in the process of getting this taken care of with my bank, so I can get my money back.
This report was posted on Ripoff Report on 01/23/2010 07:50 PM and is a permanent record located here: http://www.ripoffreport.com/r/beenverifiedcom/Internet-New-York-/beenverifiedcom-Beware-of-BenVerifiedcom-They-Will-Take-Your-Money-Internet-New-Yor-559080. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 Author of original report
Thanks Danny
AUTHOR: Wendy - (U.S.A.)
SUBMITTED: Monday, February 22, 2010
#2 UPDATE Employee
BeenVerified's Rebuttal
AUTHOR: Danny - (USA)
SUBMITTED: Monday, February 22, 2010
- During the sign up process, BeenVerified educates potential users on the "EZ Cancel" process
- The "welcome email" that every user recives immediatley on sign up gives clear instructions on the "EZ Cancel" process
- The first question in the FAQ reinforces how a user can use the "EZ Cancel" process to cancell their account.
- Cancellations are immeidately processed without delay. If the customer cancels within the 7 day trial period, they are NEVER billed
- The 7-Day free trial allows the customer full access to the service, without creating a firewall to any "premium" services
- BeenVerified does not upsell customers into any third party programs
- There are no hidden fees or additional charges -- Every subscription grants access to unlimited background checks of all availalbe data points.
