Complaint Review: beenverified.com - Internet New York
- beenverified.com Internet, New York United States of America
- Phone: 1-800-505-7154
- Web: www.beenverified.com
- Category:
beenverified.com Beware of BenVerified.com: They Will Take Your Money!! Internet, New York
*Author of original report: Thanks Danny
*UPDATE Employee: BeenVerified's Rebuttal
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I attempted to use this company to do a background check on someone, after seeing an ad on TV. I not only did not get what I was looking for, which was complete records, but they ripped me off to the tune of $96.00
The free trial they offer, is really an attempt to charge you credit card, for the most expensive search method they offer! After I put in for the free trial (Which was 7 days.), I immediately discovered that the "free trial", was really a "bait and switch" to a one year subscription to them. They ended up taking $96.00 out of my bank account, (Since I used a Visa Debit.), and when I cancelled this in a timely fashion, they falsely claimed that I was a "day late", which is not ony untrue, but also absurd, since I never ordered the subscription from them to begin with!!
Thanks to this unscrupulous company, I had to change my credit/debit card#, and I am right now in the process of getting this taken care of with my bank, so I can get my money back.
This report was posted on Ripoff Report on 01/23/2010 07:50 PM and is a permanent record located here: https://www.ripoffreport.com/reports/beenverifiedcom/internet-new-york-/beenverifiedcom-beware-of-benverifiedcom-they-will-take-your-money-internet-new-yor-559080. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Author of original report
Thanks Danny
AUTHOR: Wendy - (U.S.A.)
SUBMITTED: Monday, February 22, 2010
I appreciate this Danny, and am here to tell you that I did all of this. I spoke with avery rude rep, who told me, I was "a day late" which was not true, and let him know this. I also told him that I never asked for this 1 year subscription. I want my money ($96.00) back, and was advised by my bank to speak woith your company on this. iI would like to speak with someone from your company on this, so I can get my money back. If there is a way of getting it back without legal involvment, it would be appreciated.
#1 UPDATE Employee
BeenVerified's Rebuttal
AUTHOR: Danny - (USA)
SUBMITTED: Monday, February 22, 2010
- During the sign up process, BeenVerified educates potential users on the "EZ Cancel" process
- The "welcome email" that every user recives immediatley on sign up gives clear instructions on the "EZ Cancel" process
- The first question in the FAQ reinforces how a user can use the "EZ Cancel" process to cancell their account.
- Cancellations are immeidately processed without delay. If the customer cancels within the 7 day trial period, they are NEVER billed
- The 7-Day free trial allows the customer full access to the service, without creating a firewall to any "premium" services
- BeenVerified does not upsell customers into any third party programs
- There are no hidden fees or additional charges -- Every subscription grants access to unlimited background checks of all availalbe data points.
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