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Report: #1281753

Complaint Review: BeFrugal - Internet

  • Submitted:
  • Updated:
  • Reported By: Elisa H. — PV California USA
  • Author Not Confirmed What's this?
  • Why?
  • BeFrugal Internet USA

BeFrugal © 2009-2016 Capital Intellect Inc Rebate on online Purchase with NORDSTROM.COM BOSTON Internet

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MADE 8 PURCHASES WITH BEFRUGAL.COM; 

BeFrugal.com 
Capital Intellect Inc. 
P.O. Box 51607 
Boston, MA 02205 
USA

 None of them where approved. This site is a ripoff. They get reimbursed, according to NORDSTROM CUSTOMER SERVICE, for the link to Nordstrom site. But then, they - BEFRUGAL gets really frugal. No rebate gived for justified, jumped through their hoops, purchase. Just ridiculous that they continue to do this. I am not new to the online rebate affiliate program, over $1200.00 last year, 2015. Here is what happened: 30 November 2015 -  Found boots on sale at NORDSTROM.COM, found link via my LOGGED IN BeFrugal account, rebate should have been around $12.00, on a $204.oo purchase. COMPLETED Purchase, got boots. No rebate from BeFrugal, so I emailed them January 6 2016. I had to provide the date, the ticket number ( online assigned by BeFrugal to link to Nordstrom.com ), a copy of the purchase email from NORDSTROM, a copy of the order itself. 

Then 21 January, I get an email from TODD at BeFrugal, that my rebate was declined by NORDSTROM AFFILIATE PROGRAM. I called Nordstrom.com, customer service, they stated BeFrugal is the NORDSTROM AFFILIATE PROGRAM. Norstrom also confirmed that I made this purchase, and they stated that BeFrugal WAS PAID. 

So I emailed back to BeFrugal:  

Why was this declined? and who is NORDSTROM AFFILIATE PROGRAM? 

They stated: "Retailer not required to state why" and BeFrugal does not know who NORDSTROM AFFILIATE PROGRAM is, even though they just got a decline notice from NORDSTROM AFFILIATE PROGRAM on 21 January 2016 for my rebate. 

So they get the money, and do not pass it on. 

This report was posted on Ripoff Report on 01/22/2016 01:35 PM and is a permanent record located here: https://www.ripoffreport.com/reports/befrugal/internet/befrugal-2009-2016-capital-intellect-inc-rebate-on-online-purchase-with-nordstromcom-1281753. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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