Beleza Med Spa Unprofessional and Horrendous business practices! BEWARE! Austin Texas

I was told that since I already had to take my business elsewhere (because no one called me back about wanting to schedule my smart lipo OR my Venus Freeze) and that I have repeatedly experienced amateurish and unprofessional behavior from the staff I was told that it was "too late" to salvage any of my business and to just move on. WOW...

I complained about various customer service issues, horrendous errors that were extremely unacceptable and upsetting and they just keep passing the blame on the others. I wanted to actually speak to the doctor about several incidents that I think he as a business owner should be aware of and I am repeatedly blocked and told that I am not allowed to speak to the doctor!! This is the only medical facility that I have ever known that prevents the patient clients from seeing the doctor when they have serious issues or concerns.

Ultimately, this is a very competitive field- I did take my lipo and Venus Freeze business elsewhere and also going to a different doctor for the Hcg. I guess Dr. Broder thinks he can allow his staff to behave unethically and practice punitive business behaviors towards clients by raising prices after a telephone dispute (yes they actually did that- unbelievable I know) and think he can continue to do well. Good luck with that notion and not caring about the patients that want to speak with you.