ED Magedson – Founder
Bell Towers Apartments17216 N. 33rd Ave. Phoenix, Arizona USA
Bell Towers Apartments Unfair Business Practices, Heartless and Rude Phoenix Arizona
My son lives here and, as someone who grew up in commercial property management, I managed a 380 unit complex in Minneapolis and I have NEVER experienced such absolutely heartless and RUDE staff in my life.
MOST complexes have a "grace period" in the lease of a couple days before they count rent late because, with holidays especially, people are often paid a day later than normal, or if payday falls on a weekend, etc.
THIS complex has NO "grace period" and charges $ 51 per day. My son had just moved in and was NOT told there was a drop box in the BACK of the leasing office - not even in a visible place. He went down to find one and couldn't. So he tried pushing it under the door, that didn't work.
Finally, he took it down 2 MINUTES after they opened and they HEARTLESSLY and RUDELY treated him as if he was 60 DAYS late and charged him the $ 51.
The staff needs to realize if it was not for the TENANTS - THEY would NOT have a job and start treating the tenants with RESPECT. Perhaps I need to go and serve them a main course of ATTITUDE ADJUSTMENT with a side dish of COMPASSION & UNDERSTANDING and KARMA for dessert.
This is my son's first time on his own and NOT a good experience. However, I am going to be writing to the state. I feel that their business practices are very unfair.
This report was posted on Ripoff Report on 01/02/2014 09:42 AM and is a permanent record located here: http://www.ripoffreport.com/r/Bell-Towers-Apartments/Phoenix-Arizona-85053/Bell-Towers-Apartments-Unfair-Business-Practices-Heartless-and-Rude-Phoenix-Arizona-1112258. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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