- Report: #1057508
Report - Rebuttal - Arbitrate
Complaint Review: Bell&Howell
Bell&Howell129 Worthington Rdg Berlin, Connecticut USA
Bell&Howell They do not want to accept my return Berlin Connecticut
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I bought on buydig.com Bell&Howell High Speed Power Zoom Flash (flash light for Canon cameras) but it never worked properly. So I called to buydig.com and they told me to return this item directly to Bell&Howell. I called to Bell&Howell Customer Support, guy told me to send this item to their address what I did. Months later - no replay!!!
I called to Bell&Howell again, lady told me they have this parcel, but they can not accept my retur, because they are Emson company (I remind they I called to number found on Bell&Howell web sites!!! ) and they bought from Bell&Howell few products in past, but NOT flash lights.
So she asked me to address where to ship it back. And I still do not recieve it (parcel was shipped on April 15, 2013 and they still have it!!! my item which I paid!!!)
Meanwhile I called to buydig.com again, told them about my problem, that Bell&Howell do not want to accept my return. Lady from buydig gave me email address to [email protected] - he should help with returns, but he never replied to me - it is more than month...
So I paid and I do not have nothing right now and I do not know WHO is responsible for return...
This report was posted on Ripoff Report on 06/08/2013 10:54 AM and is a permanent record located here: http://www.ripoffreport.com/r/BellHowell/Berlin-Connecticut-06037/BellHowell-They-do-not-want-to-accept-my-return-Berlin-Connecticut-1057508. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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