Complaint Review: Beretta USA - Accokeek Maryland
- Beretta USA 17601 Beretta Drive Accokeek, Maryland USA
- Phone: 1-800-BERETTA
- Web: www.berettausa.com
- Category: Guns & Ranges
Beretta USA Rebate ripoff Accokeek Maryland
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On May 25, 2016, I purchased a Beretta Pico .380 pistol through the GunTV television program. Part of their promotion was a $50.00 rebate from Beretta. Following the GunTV procedures, I paid a downpayment to GunTV, the firearm was transferred to a licensed firearm dealer in my area, and two days later, I completed the transaction. When I asked the firearms dealer, he had no knowledge of any rebate from Beretta. I called GunTV and was told to check the BerettaUSA website. The website indicated the rebate had expired. I called Beretta and was told that for GunTV customers, the rebate was still in effect. I mailed in the required information and was told that processing would take 6 to 8 weeks.
On July 28, 2016, I received an email from BerettaUSA, stating that the rebate for this firearm had expired, and I would not be receiving it. I emailed back the aforementioned information, and the next day received another email, blaming GunTV for the problem, and that, again, the rebate would be honored. This correspondence was 2 months after the initial rebate request was sent in. I also indicated in my email, that I would be filing a complaint with the Better Business Bureau if I did not receive the rebate within 10 days. I filed a complaint with Better Business Bureau on August 25, 2016. On September 21, 2016, I was advised by the BBB that they had received no response from BerettaUSA. I called BerettaUSA again, and was advised by customer service that I would probably not get the rebate, and there was nothing they could do. They suggested I contact Silven Gantt at BerettaUSA 17601 Beretta Dr. Accokeek, MD 20607 with any further complaints. As of today, September 22, 2016, 4 months since the gun was purchased, I have not received the rebate.
This report was posted on Ripoff Report on 09/22/2016 07:27 PM and is a permanent record located here: https://www.ripoffreport.com/reports/beretta-usa/accokeek-maryland-20607/beretta-usa-rebate-ripoff-accokeek-maryland-1329660. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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