ED Magedson – Founder
best but4931 commonwealth centre parkway midlothian, Virginia USA
best but took my tv in for a crack they emailed me saying it was fixed but when I picked it up it was shattered midlothian Virginia
I took my tv in for repair it had a line going threw the middle and a black dot on screen. I was told it would be sent off and back on March 19.I was contacted be email that the tv was repaired. I go to pick up my tv and a clerk says we have a problem that the tv got damaged on the truck.I requested that they show me the tv when it was bought out it was a disaster. The tv was shattered beyond repair. I asked to talk to a manager which started blaming me and that it was bought in like that. I explained to them that the tv was brand new and I had only had it a week before I bought it in to be repaired. The tv had been busted o the back and scratches on the edges of it. Now know that the tv was only a week old. The worst experience ever out of a lot of money and they just didnt care. What happened to customer satisfaction.
This report was posted on Ripoff Report on 03/29/2014 11:23 AM and is a permanent record located here: http://www.ripoffreport.com/r/best-but/midlothian-Virginia-23112/best-but-took-my-tv-in-for-a-crack-they-emailed-me-saying-it-was-fixed-but-when-I-picked-1134681. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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