- Report: #830446
Report - Rebuttal - Arbitrate
Complaint Review: Best Buy - HSBC Retail Services
Best Buy - HSBC Retail ServicesP.O. Box 15521 Wilmington,, Delaware United States of America
Best Buy - HSBC Retail Services Best Buy Credit Card On time payment not credited timely - billing issues. Wilmington, Delaware
*Consumer Comment: Timely..Maybe Not
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
I received my December billing statement showing a payment due of $25 on 1/22/2012 (Sunday). I make my payments electronically through Bank of America. On Jan 18th, I setup my payment to be sent on Friday 1/20/2012 for it to arrive 1/21/2012. I went online on 1/28/2012, to review my Best Buy/HSBC online statement and noticed that my payment was not credited until Monday 1/23, and I was being charged a late fee of $25!
I contacted my bank and was told that the payment arrived to BestBuy/HSBC Retail Services on 1/22. I emailed BestBuy/HSBC credit card customer service inquiring and asking them to correct their mistake and with a response back stating they couldnt help me. I have had many problems in the past with Buy/HSBC Retail Services with my account not being credited with my payments and billing issues. ACCT# ending-9444.
This report was posted on Ripoff Report on 01/28/2012 08:44 PM and is a permanent record located here: http://www.ripoffreport.com/r/Best-Buy-HSBC-Retail-Services/Wilmington-Delaware-19850-5521/Best-Buy-HSBC-Retail-Services-Best-Buy-Credit-Card-On-time-payment-not-credited-timely-830446. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.