- Report: #1125854
Report - Rebuttal - Arbitrate
Complaint Review: Best Buy, LLC
Best Buy, LLC21415 US Highway 19N Clearwater Fl 33765 Clearwater, Florida USA
Best Buy, LLC Another new "Low" to Best Buy's return policy Clearwater Florida
*Author of original report: It sure is becoming increasily clear who works for who...
*General Comment: Whine a little harder...
*Author of original report: Have to wonder why some people are so senstitive to consumer comments...
*Consumer Comment: Now that you've had your rant, there's a good reason they want your license information...
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LET THE BUYER BEWARE! A new "Low" for the return policy of this Corporation. Even if you comply with all of the stringent, and restrictive rules of their return policy they still put conditions on the return which they do not disclose up front at time of purchase.
Purchased a product with a credit card. Went back the next day with the receipt, original unopened packaging, and the original bag, they said they would not accept the return without me surrendering my driver's license so that they can scan it to "track my purchases". I refused (even the store manager refused!) and I wrote a scathing letter to Corporate headquarters.
There is a tremendous amount of personal data on our driver's licenses that this scanning process reveals to Best Buy (and who knows who else Best Buy shares this information with?)! With all of the Data Breeches lately (Target and many others) why would you want them to have this information, which they have no right to, to begin with? What audacity on the part of this company!!!
This report was posted on Ripoff Report on 02/23/2014 10:15 AM and is a permanent record located here: http://www.ripoffreport.com/r/Best-Buy-LLC/Clearwater-Florida-33765/Best-Buy-LLC-Another-new-Low-to-Best-Buys-return-policy-Clearwater-Florida-1125854. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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