- Report: #1111193
Report - Rebuttal - Arbitrate
Complaint Review: BEST BUY STORE-BAYTOWN TX #952
BEST BUY STORE-BAYTOWN TX #9524620 Garth RD Baytown, Texas USA
BEST BUY STORE-BAYTOWN TX #952 Chris Allen General Manager WORST BUY STORE BAYTOWN TX # 952 (NO REFUNDS ON DEFECTIVE PC GAMES) Baytown Texas
*Consumer Comment: Stores don't refund on opened software, because it can be installed and then returned to the store..
*Consumer Comment: Standard Policy
*Consumer Comment: From the Best Buy website
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It use to be that Best Buy really truly was a Best Buy, but now after a recent bad shoping and defective product purchase and no Refund policy..... It's a Worst Buy you could ever make. On 12/26/13 at 10:47am my wife decides to go to local Best Buy and make a purchase of a pc game sim-city which was $39.99 plus tax $ 3.30. $43.29. Shortly after purchase she went home to try to install game on her desk top computer during install an error message repeatly showeda up error 23 and product would not continue the down load process. Needless to say she was not able to play the game. After try effortlessly to contact to a person at EA customer service it was nothing more than a recording and then hang up. She packed up her game and returned to the store a few hours later the same day 12/26/13 3:30pm. When she arrived she explianed to customer service which is thier Geek Squad what hade happened and asked for a cash refund being the purchase was made with cash this same day. They explained that because the product had been opened they could not give her a refund of her money. They told her the only thing they could do for her is an exchange. But she didnt want a exchange she wanted a refund of her money. So she took a less then desireable exhhe is exchange.
Please don't shop at this $ 50 billion dollar scam corperation because if you do you might take a bigger loss of money in a Rip-off corperation. Boycott Boycott Boycott also refer to corperate compliants.com / best buy and you will find 497 compliants filed agianst Best Buy Similar to mine since 2011.
Thanks folks for your support in this matter,
This report was posted on Ripoff Report on 12/27/2013 10:36 PM and is a permanent record located here: http://www.ripoffreport.com/r/BEST-BUY-STORE-BAYTOWN-TX-952/Baytown-Texas-77520/BEST-BUY-STORE-BAYTOWN-TX-952-Chris-Allen-General-Manager-WORST-BUY-STORE-BAYTOWN-TX-9-1111193. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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