• Report: #1067590

Complaint Review: best buy

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  • Submitted: Tue, July 16, 2013
  • Updated: Tue, July 16, 2013

  • Reported By: kyle — clairton Pennsylvania
best buy
7601 Penn Avenue South Richfield, Minnesota USA

best buy email issues Richfield Minnesota

*Consumer Comment: Just an opinion

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 I can not send emails to @bestbuy.com and @geeksquad.com but I can receive emails from them please help me fix this thanks every one this is only with my Gmail account witch is my prymary email account

Gmail says - I checked our message records to see if there was anything wrong on our side and the example message you provided was handed off to Bestbuy's mailserver without a delay successfully. What happens after that on their side unfortunately I can't check, so your best bet is to reach out to them to find out what is going on. But maybe it's simpler. Ask the recipient to check in their spam folder - that's the most likely problem.  When I email best buy from my gmail account I never get a response I think best buy is havening issues getting my emails if any one else is havening this issue or knows how to fix it please let me know and it is an issue on best buy's end please have some one fix it. I also have a @hotmail.com and @myspace.com email accounts and they work fine so it is just sending email for my @gmail.com to an @bestbuy.com email address. Any help will be great thanks


This report was posted on Ripoff Report on 07/16/2013 07:49 PM and is a permanent record located here: http://www.ripoffreport.com/r/best-buy/Richfield-Minnesota-55423/best-buy-email-issues-Richfield-Minnesota-1067590. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Just an opinion

AUTHOR: MochaG - ()

If this is the case, you cannot simply fix the problem because it is the webmail server issue. In other words, if they (Bestbuy and Geeksquad) webmail server is set to ignore or filter any email from Gmail server, there is nothing you can do besides contacting them directly and ask their tech to check their own webmail server. You could also try to use other email to contact them regarding the issue. Another try is to create a new gmail account and use it to contact them to see whether it is your email or it is the Gmail problem.

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