• Report: #941761

Complaint Review: best buy

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  • Submitted: Sat, September 15, 2012
  • Updated: Wed, February 20, 2013

  • Reported By: Lou — Pickering Ontario Canada
best buy
20 kingston rd ajax, Ontario United States of America

best buy scam ajax, Ontario Canada

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Hi on july 25 2012 i brough my home receiver  Onkyo Tx Nr807 for a manufacture  recall for no sound. It was a typical common repair problem with my model. Took till aug 21 2012 till i got a call from them telling me to pick it up at store repair was done. As i opened the box my unit was badly scratched  all over , top,bottom,sides. Store manager  tried to offer me a lower grade model and asked me to pay $ 200 dollars and i could take that  for replacement mistake, and  Of course i denied it.  I asked them to replace and of course they did not want  anyhow  i will not get my receiver back till mid oct.  great company as head office will do nothing to help  i mean NOTHING  

This report was posted on Ripoff Report on 09/15/2012 04:49 PM and is a permanent record located here: http://www.ripoffreport.com/r/best-buy/ajax-Ontario-/best-buy-scam-ajax-Ontario-Canada-941761. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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