Complaint Review: Best Buy(eBay store) - Nationwide
- Best Buy(eBay store) Nationwide USA
- Phone: 623-474-7150
- Web: http://stores.ebay.com/officialbest...
- Category: TVs & VCRs
Best Buy, Best Buy(eBay store) shipped damaged tv, and claimed i threw a ball at the tv Avondale Nationwide
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I ordered a TV from Bestbuy's eBay webstore. I received the tv, but did not open it immediately as it was a gift. When the reciepent opened it the screen was cracked and damaged on one side. BestBuy's eBay store states I can return my orders at a best buy store for exchange or refund. I took the tv into the best buy store, and was helped by Leslie, a manager at the Avondale location. Leslie claimed that I threw a ball at the tv, and that the tv can not be damaged in the box as it has styrofoam around it.
Now I was 2 days out of their return policy, as this item was a gift and the recipient was not given the tv until a later date after delivery, but until this time the TV was unopened. Leslie was going to process the return until looking at the damage then claiming I threw a ball at it. No problem at first with the 2 days past return date. WHO BUYS A TV THEN PURPOSELY THROWS A BALL AT IT? Leslie seemed to think I did. So thank you Leslie and Thank you Best buy for wasting my time and money. I will never be making a purchase at Best Buy again, and will steer all friends and family from purchasing there.
This report was posted on Ripoff Report on 10/12/2015 06:05 PM and is a permanent record located here: https://www.ripoffreport.com/reports/best-buyebay-store/nationwide/best-buy-best-buyebay-store-shipped-damaged-tv-and-claimed-i-threw-a-ball-at-the-tv-1260891. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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