Complaint Review: best cabinets - chicago Illinois
- best cabinets 1431 W Hubbard St chicago, Illinois USA
- Phone: (773) 416-0300
- Web: thebestcabinetrefacing.com
- Category: Kitchens
best cabinets dan dewalt cheap hardware falls apart in 3 years chicago Illinois
*Author of original report: Dan at Best Cabinets Deserves a Better Report, Dan responded quickly and came over to adjust the hardware. He also did a good job of explaining what the issue was which was a bit of a mystery since he h
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Steer away from Best Cabinets. The only thing that's the best is in the name of this company. Dan seems great at first then you realize he's very slow since he seems to be managing too much all by himself.
I still love my cabinet style, color and performance but the hardware that comes with his cabinets is extremely cheap. I remodeled my kitchen during the summer of 2013 and by this summer I have cabinet doors falling off the hardware and this started almost immediately since he had to come by twice to readjust the hardware. So the problems began during the second year! Now that we're in our third year he stated that the hardware can be refitted with "better hardware" but it would cost me $375.00 to do this.
Unbelievable! I suggest if you're about to review Best Cabinets that you hold off and see what you have to work with by the second or third year and then post your review or - be ready to change you review as I'm doing now after a few years. Cabinets that cost 6k should last longer than three years and if he's aware that they come with cheap hardware, he should have let me know that there was a better option for better hardware.
This report was posted on Ripoff Report on 08/21/2016 08:17 AM and is a permanent record located here: https://www.ripoffreport.com/reports/best-cabinets/chicago-illinois-60642/best-cabinets-dan-dewalt-cheap-hardware-falls-apart-in-3-years-chicago-illinois-1323695. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Author of original report
Dan at Best Cabinets Deserves a Better Report, Dan responded quickly and came over to adjust the hardware. He also did a good job of explaining what the issue was which was a bit of a mystery since he h
AUTHOR: - ()
SUBMITTED: Monday, August 29, 2016
Dan responded quickly and came over to adjust the hardware. He also did a good job of explaining what the issue was which was a bit of a mystery since he had come out before to adjust the cabinet doors. It appears that the cabinet maker willingly or unwillingly supplied incorrect sized screws. Dan showed me the difference in screw sizes and installed the correct screws. He also did a good job of educating me on what to do if a door becomes loose in the future and left me extra screws. I thought I was in trouble and without a fix but it’s good to know there was an easy fix to this problem. Like all home improvement projects today, nothing is perfect but I am relieved and very hopeful that if this issue comes up again, there’s an easy way to adjust these without fear of stripping the screw holes; this was one of my biggest fears. Dan and Best Cabinets are very reliable.
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