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Report: #1297741

Complaint Review: Best Choice Products - Internet

  • Submitted:
  • Updated:
  • Reported By: celsworld — Daphne Alabama USA
  • Author Confirmed What's this?
  • Why?
  • Best Choice Products Internet USA

Best Choice Products Ordered a childs remote controlled electric car in October 2015 product cost $175.00, was given as a gift doe Christmas 2015. Quit working in January 2016. Best Choice refuses to replace item Rancho Cucamonga Internet

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I purchased a childrens electric remote controll car for my granddaughter in October 2015 throught Walmart.com.  She received the car as a Christmas gift and it quit working in January 2016.  Due to being ill I didn't start trying to get the car replaced till March 2016.  I called Walmart and they referred me to Best Choice.  I called Best Choice and they refused to replace the car because it was more than 60 days after I bought it.  I explained to the agent and she still refused to replce the item.  Said item was $175.00, not cheap to say the least.  She said it was probably the ac/dc adaptor.  She sent an e-mail to distribution to see if they had a spare on and if they didn't she'd let me know so I could purchase one from them.  I've been waiting over a week to hear back from her.  Today I found a 12v ac/dc adaptor here at my house so I tried it.  Nope it isn't the charger so I guess I get to buy another expensive toy or throw the one I have out.  It's been used maybe 5 or 6 times.  Not only is their customer service sorry, their return policy is too.

This report was posted on Ripoff Report on 04/04/2016 02:32 PM and is a permanent record located here: https://www.ripoffreport.com/reports/best-choice-products/internet/best-choice-products-ordered-a-childs-remote-controlled-electric-car-in-october-2015-pro-1297741. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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