Complaint Review: Best Moving And Storage - Houston Texas
- Best Moving And Storage 553 W. 38th ST Houston, Texas USA
- Phone: 732-369-0043
- Web: www.bestmns.com
- Category: Moving Companies
Best Moving And Storage Best rip off moving and storage. Levi gave me a guaranteed rate. truck gets there went from 2500.00 to 4000.00 to only take some items Houston Texas
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Levi at Best Moving and storage had me over the phone give him a list of items packed in 2 storage buildings I had not seen for 8 months. I told him there is no way I can give him that as I had not seen it in 8 to 12 months. He finally said ok but still sent over a list of the items I knew we had. As soon as he did an agreed rate of $2526.00 to move my stuff 561 miles and had me pay the down which was 476.00 apx. As soon as they collected out of my bank the down, I started getting calls from 5 different people at that company which I had not talked to that knew nothing of what I had and began to try to raise the rate.
I then did not trust that company, I called to cancel the move. Levi calls me and assures me that they will do all for this rate. In there contract you must cancel within 7 days prior to the move in order to get just 50% back. It was 7 days before the move when I tried to cancel and Levi assured me it would be fine and all will be good.
Truck shows up , Driver wants me to drive him to see everything because I would not allow him to put it on the truck until I knew it would be the agreed rate. Driver says no it will be $4000.00 just to take part of it. I said no it will not be. I called trying to get Levi and they said he is out today. Now, driver says well don't you need this moved today. I fired the truck, Went straight to Uhaul rented a 26 ft low profile van truck just like they came in. I hired 2 men to help me load it. I am a 61 year old woman with Lupus and fibromialgia and graves diease. We loaded that truck the next day and the following day I drove that truck to my home in Nebraska. I hired 4 men to unload the truck and arrange it in my home.
Never hire a moving company. I do not have a commercial drivers liscense, but you do not need them for 26ft truck.
So I have requested my 50% of my down payment back 3 times. Funny, I get 5 calls trying to raise my rate from people that do not even know what I am moving, but no one awnsers back when you request just half I paid for nothing When I tried to cancel that truck but was assured by Levi that price stands.
This report was posted on Ripoff Report on 12/04/2015 12:40 PM and is a permanent record located here: https://www.ripoffreport.com/reports/best-moving-and-storage/houston-texas-77018/best-moving-and-storage-best-rip-off-moving-and-storage-levi-gave-me-a-guaranteed-rate-1272075. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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