• Report: #961194

Complaint Review: bestbuyfragrance.com

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  • Submitted: Sun, October 28, 2012
  • Updated: Sun, October 28, 2012

  • Reported By: Marina — Columbia Maryland United States of America
bestbuyfragrance.com
Internet United States of America

bestbuyfragrance.com Imitation fragrances Internet

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I ordered five fragrances from the site in May, 2012, for $228.85. It seamed a bargain, and the boxes looked legitimate.
I just opened two of them (October, 2012) when I run out of my own fragrances. Ralph Lauren Romance bottle looks like imitation and the scent is distinctly different from the original. Couture Couture by Juicy Couture bottle looks ok, but the scent differs from original. I didn't open the rest hoping I can return them to the company along with the ones I already opened. I tried to contact the company for a refund, but was told that they issue refund only within 30 days no questions asked. I think this policy should be true only in case if they indeed sent authentic fragrances, as stated on their website: "We only carry genuine brand name perfumes and colognes at the best possible prices. Absolutely NO imitations or knock-offs." I feel that I've been ripped off by this company. I hope by posting this report, other buyers will be warned.

Here are orders details:

Order Number: 46681
Date Ordered: Friday 18 May, 2012
Detailed Invoice:
https://www.bestbuyfragrance.com/store/index.php?main_page=account_history_info&order_id=46681

Products
------------------------------------------------------
1 x Ralph Lauren Romance Perfume For Women EDP 3.4 Fl. Oz. (401098401098)  =
$47.99
------------------------------------------------------
Sub-Total: $47.99
Shipping: $0.00
Discount Coupon: SpringExtra5 : -$2.40
Total: $45.59
******************************************
Order Number: 46603
Date Ordered: Wednesday 09 May, 2012
Detailed Invoice:
https://www.bestbuyfragrance.com/store/index.php?main_page=account_history_info&order_id=46603

Products
------------------------------------------------------
1 x CHANEL No.5 Perfume For Women EDP 3.4 Fl. Oz. (3145891255300) = $59.99
1 x Calvin Klein Eternity Cologne For Men 3.4 Fl. Oz. (088300605514) =
$44.99
1 x Lancome Tresor Perfume For Women EDP 3.4 Fl Oz (147758034929,
01477580349291) = $56.99
------------------------------------------------------
Sub-Total: $161.97
Shipping: $0.00
Discount Coupon: MothersLove : -$24.30
Total: $137.67
******************************************
Order Number: 46654
Date Ordered: Wednesday 16 May, 2012
Detailed Invoice:
https://www.bestbuyfragrance.com/store/index.php?main_page=account_history_info&order_id=46654

Products
------------------------------------------------------
1 x Couture Couture For Women By Juicy Couture EDP 3.4 Fl. Oz.
(719346128063) = $47.99
------------------------------------------------------
Sub-Total: $47.99
Shipping: $0.00
Discount Coupon: SpringExtra5 : -$2.40
Total: $45.59

This report was posted on Ripoff Report on 10/28/2012 01:38 PM and is a permanent record located here: http://www.ripoffreport.com/r/bestbuyfragrancecom/internet/bestbuyfragrancecom-Imitation-fragrances-Internet-961194. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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