Complaint Review: BestNest.com - Internet
- BestNest.com Internet USA
- Phone:
- Web: www.BestNest.com
- Category: Outdoor Furniture & Equipment
BestNest.com Complete RipOff! Do not buy from them! Cincinnati Ohio
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BestNest.com is a total RipOff! I recently ordered a 50-lb bag of Medium Sunflower Chips from Bestnest.com, cost $119.99. I received a shipment from BestNest.com, which my husband opened. He opened the very heavy bag of birdseed that was shipped and filled feeders. I quickly noticed the birds were not eating the seed, and that it looked different. I checked the bag and found that BestNest.com did not ship the Sunflower Chips I ordered, but rather shipped a 50-lb bag of SAFFLOWER Seed. My wild birds will not eat it. I immediately contacted BestNest.com and emailed them everything they asked for: a photo of the packing slip (which clearly show that a 50-lb bag of Medium SUNFLOWER Chips was supposed to be shipped to me), my receipt showing that I ordered a 50-lb bag of Medium Sunflower Chips and was charged $119.99 for it; a photo of the wrongly shipped Safflower birdseed; a photo of the UPS shipping label; and 2 photos of writing on the shipping cardboard box. I offered to return the birdseed I received; BestNest.com refused. They have also refused to send the 50-lb bag of Medium Sunflower Chips that I
ordered, and for which I paid $119.99. They also have not refunded the $119.99 birdseed price to me, the price for the Medium Sunflower Chips I did not receive. To make matters worse, the 50-lb Safflower Birdseed is $30 less (costs $89.99) than the 50-lb Medium Sunflower Chips. So even if wanted to keep the Safflower Seed (which I do not and did not order), BestNest.com would be overcharging me $30! This is theft from BestNest.com on so many levels. I have lodged a dispute with American Express regarding stopping payment for this item, and also with the Cincinnati BBB. I no longer want the Sunflower Seeds; I want the $119.99 purchase price refunded; I will never do business with this company again.
This report was posted on Ripoff Report on 06/30/2014 12:01 PM and is a permanent record located here: https://www.ripoffreport.com/reports/bestnestcom/internet/bestnestcom-complete-ripoff-do-not-buy-from-them-cincinnati-ohio-1158486. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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