- Report: #1076125
Report - Rebuttal - Arbitrate
Complaint Review: Beth's Cakes
Beth's Cakes532 Fort Sill Boulevard Lawton, Oklahoma USA
Beth's Cakes Beth Sanchez Rude, unprofessional business. No customer service and bully tactics Lawton Oklahoma
*Author of original report: Conversation where it all went wrong
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
I reserved Beth's Cakes to do my wedding and groom cake in June 2013. After asking for information on cake tastings and help designing my cake in July I was ignored. After ignoring my requests for help designing my cake, to not receiving quality customer service culminating in a rude/unprofessional message from her explaining to me that she already told me she doesn't do cake tastings (which she never told me this), and where she told me she supports 7 kids and she can't give anything away for free.... on top of a bunch of stuff that shows her ego is way too big, I decided to not use her to make my cakes on November 9th. I asked for my money back since I did not sign a contract, she never told me the deposit was non-refundable and she never sent me her policies. This event is still over 3 months away so she never made my cakes. She claimed she bought stuff already (3 months out?) to make my cakes. Even if so, she runs a bakery and makes cakes, I'm sure she can easily use cake supplies. After she told me I can't get my money back I told her I will take this further to try to get my money back. She then added on her facebook page where she runs her business from that all deposits are non-refundable and tried to act like it was there the whole time and told me to show it to the BBB. She told me she has 7 kids and I should be ashamed of myself for trying to bully her into getting my money back. Very unprofessional. I was professional the entire time, she was the one using her children and rude messages to try to bully me/guilt trip me into not asking for my money back. On top of all of this I know she already lost another customer because they could not stand her unprofessionalism any longer. I would steer clear of this business!
This report was posted on Ripoff Report on 08/15/2013 01:01 PM and is a permanent record located here: http://www.ripoffreport.com/r/Beths-Cakes/Lawton-Oklahoma-73507/Beths-Cakes-Beth-Sanchez-Rude-unprofessional-business-No-customer-service-and-bully-ta-1076125. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.