- Report: #803176
Report - Rebuttal - Arbitrate
Complaint Review: betonline.com
betonline.comPanama City, Panama Internet United States of America
betonline.com payout problems, bad customer service, liars Panama City, Internet
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They have very specific and confusing rules about how and when you can get your one and only free payout. It took me 6 weeks of trying, over 2 hours worth of phone calls, chats, jumping through their hoops to finally get a payout.
Their customer service people are either liars or very confused; I was actually given a Western Union confirmation number at one point, only to call back a few days later to be told no one had any idea what I was talking about.
As with most online bookies, they are based outside of the US and you have absolutely no recourse whatsoever in dealing with them. If you are in a location where you can do so, go to a real casino to make sports bets, etc. Otherwise, do your own research but DO NOT use betonline.com!
This report was posted on Ripoff Report on 11/30/2011 07:20 AM and is a permanent record located here: http://www.ripoffreport.com/r/betonlinecom/internet/betonlinecom-payout-problems-bad-customer-service-liars-Panama-City-Internet-803176. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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