- Report: #803176
Report - Rebuttal - Arbitrate
Complaint Review: betonline.com
betonline.comPanama City, Panama Internet United States of America
betonline.com payout problems, bad customer service, liars Panama City, Internet
They have very specific and confusing rules about how and when you can get your one and only free payout. It took me 6 weeks of trying, over 2 hours worth of phone calls, chats, jumping through their hoops to finally get a payout.
Their customer service people are either liars or very confused; I was actually given a Western Union confirmation number at one point, only to call back a few days later to be told no one had any idea what I was talking about.
As with most online bookies, they are based outside of the US and you have absolutely no recourse whatsoever in dealing with them. If you are in a location where you can do so, go to a real casino to make sports bets, etc. Otherwise, do your own research but DO NOT use betonline.com!
This report was posted on Ripoff Report on 11/30/2011 07:20 AM and is a permanent record located here: http://www.ripoffreport.com/r/betonlinecom/internet/betonlinecom-payout-problems-bad-customer-service-liars-Panama-City-Internet-803176. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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