• Report: #189594

Complaint Review: Better Business Bureau - BBB

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  • Submitted: Tue, May 02, 2006
  • Updated: Sat, August 21, 2010

  • Reported By:St Clair Shores Michigan
Better Business Bureau - BBB
30555 Southfield Rd. Ste.200 Southfield, Michigan U.S.A.

Better Business Bureau - Inside Waterproofing Systems ripoff, BBB appears to NOT want the Public to have all the facts, Inside systems & when researching BBB reports on other bsmt waterproofing companies, members versus non-members. Southfield Michigan

*Author of original report: Beams? lolol $5,000-6,000 for most INSIDE jobs?? lolol

*REBUTTAL Owner of company: st clair shores

*Author of original report: Randy,another incompetent inside system

*REBUTTAL Owner of company: misguided

*Author of original report: another inside system joker

*Consumer Comment: false info from an obvious uninformed person

*Author of original report: C'mon Folks!!!

*Author of original report: C'mon Folks!!!

*Author of original report: C'mon Folks!!!

*Author of original report: C'mon Folks!!!

*Author of original report: the BBB, Inside waterproofing systems etc...

*Author of original report: Better Business Bureau and INSIDE waterprf'g sytems-companies

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for many months, myself 'n others have been posting the facts and trying to provide the 'whole story' on basement waterproofing (no false information) and included many links from others to back up and support information. Again, all to help inform anyone searching for the entire story on waterproofing basements, lots of time 'n effort to try & make a difference, to try & help some people from getting scammed/misled.

See, many do not want this entire story told, and if they are a BBB member who rather/only does Inside drain tile or baseboard systems w/sump, they can mess with my non-member BBB record anytime they feel like it. Now to me, if this isn't slander it sure is desperately close. I'm certainly no lawyer but when i check dictionary it says...false statements injurious to a person's reputation, yeah, that reputation being my 25+ year 0 complaints ever, BBB non-member record of mine. Dictionary also words slander...a false or malicious statement or report about someone. Ya see, they got mad that i've posted the 'truth' and tried to help others and them being BBB members run to the BBB to mess w/me. The BBB calls me and informs me 2 'other' inside companies are filing complaints agst me, my business because i posted the BBB's own complaint records of some companies, which they say i'm doing for....my own 'selling purposes'.

I posted them as i have stated to.....help inform homeowners & to be careful, these BBB reports say 'not to be used for sales or promotional purposes'. Fine, i'm not using them for sales or promotional purposes, only to inform for pete sake. How can i use them for selling/promotional purposes when my lil business is in Mich.lolol, i've been posting reports on 99% of other companies who are located in other states, NY, NJ, PA, OH, IN, MO etc. I do not work nor could possibly sell my services anywhere other than SE Mich.

another thing i've noticed when researching BBB reports on other bsmt waterproofing companies, members versus non-members.

at least with waterproofing, almost every non-member who say, has 5,10,20+ complaints that i've looked up has an 'Unsatisfactory' BBB record and yet, many/close to all 'BBB members' who have 5,20,50+ complaints in last 36 months alone, have a 'satisfactory' BBB record. How can this be, lolol. Sure, its called give me some money and we'll take care of that for ya!

in case you don't know, thousands of homeowners have been either misinformed,misled,deceived etc from some Waterproofing companies who do/install Inside systems/methods. Most basements leak due to...Outside cracks 'n other direct openings in basement walls, around basement windows,openings in mortar joints,loose-cracked-porous bricks and other outside openings that allow...water to enter. Only way to stop water from entering these cracks/openings is from...outside, Not inside!

by 'not' sealing/waterproofing/tuckpointing etc these outside openings, water/moisture will continue to enter inside. This can very possibly create mold on basement walls inside one's basement. And if you have paneling/drywall you may not know mold/mildew has been/is beginning to grow on basement walls. Efflorescence can also grow 'n get worse by allowing water to enter.Termites and other insects can also easily enter your home-basement through these cracks/crevices.

cracks in many basement walls can occur due to....Outside lateral & hydrostatic soil pressure. This expanding & contracting of soil is against the outside of basement walls, it can certainly cause basement walls to crack,leak, bowing walls and in worst cases, collapse of basement walls. Tree roots also can crack and push against basement walls. Only way to help lessen/relieve this outside pressure and roots is from the.....outside. Gotta get rid of what is causing the wall to crack,push-bow inward, most often the soil and/or roots That's right, an outside/exterior method done correctly and backfilled with all gravel/peastone to within a few inches of grade-level waterproofs any cracks/crevices in basement walls, seals any opening where a gas line or other service line enters the wall.

It stops water from entering so it also will stop/prevent mold,efflorescence,termites,radon gas from entering these same openings and....since gravel/peastone applies the 'least' lateral load against walls, it helps lessen/relieve further movement. Leaving the expanding-contracting soil 'n roots against walls will only make the situation worse, think about it.

Inside systems and the companies who rather or only install, does 'not' stop/prevent water from entering through Outside cracks 'n other openings, have to go outside to accomplish this, right? Sure!

And so, any Inside drain tile or baseboard system still allows the water to enter through the same openings. These inside systems only 'divert' the water still entering...under your floor to a sump or along the inside perimeter walls to a sump/floor drain.

Inside systems do not stop water from entering outside cracks etc, does not stop the likelihood of mold, efflorescence,radon gas or termites/insects from entering these outside cracks/penetrations in walls or above basement walls.Inside systems also cannot stop/prevent further lateral & hydrostatic soil pressure & tree roots from causing more damage. Some folks buy homes and have no idea what shape the basement walls are in due to finished basements, you just may want to take more time with this folks, it's your foundation we're talking about. It would be my pleasure to be able to somehow post/send the same links and information to help homeowners get the 'whole' story, not this one sided, self interest story many-not all inside companies want you to believe. Same goes for the BBB who seemingly back up anything 'n everything their 'members' say,advertise etc. It's very misleading.

About 10% of the time...tops, there are those homeowners who do indeed have either, a blockage under the basement floor and/or, bought a home that is below sea level, like New Orleans, or own a house that was built most likely where it shouldn't have been....like on a spring/high water table area. Yes thats right, cheap land where some builders can erect more crappy homes and make that much more money. They know what i mean.

Back to those who 'only' have water that comes up through floor cracks or other openings in the bsmt floor.They have no water coming from the wall, no mold/efflorescence on wall, no cracks or bowing of a wall, just water that comes 'up' through floor cracks etc. You 'first' need to find an honest/experienced plumber and have them snake through storm trap etc, this often-not always will...free up a blockage under the floor, you'll even hear it free up if the plumber can get to it, thing is, some homes do not have storm trap or other entryway to try 'n snake. If this is the case then, some of you will need a sump pump or 2+ to...control the water-level under the basement floor from accumulating and then rising up through these floor cracks etc.

That does not mean you need any kind of inside drain tile or baseboard system, no no no, not that many do.But of course, an Inside company will strongly disagree and, you know why, don't ya, sure.

there will be times when a homeowner will need a sump pump(s) and maybe a partial(1 or 2 walls)drain tile method but also... some outside waterproofing done when they have a crack(s) or wall movement/bowing due to outside soil pressures etc. I don't mean digging down 1-3' like some of these inside companies do.If you have a vertical/step in a wall, you'll need to have that hand-dug to footing 'n correctly waterproof and backfill. Yes, a few times some will need both. But again, most basement leak/seep due to...outside openings.

In Jan of this year, after talking with several other MI based waterproofing companies who also have/had 0 complaints ever, i decided to make BBB complaints agst 2 companies who absolutely have advertisements that mislead,misinform,deceive etc. I called and brought this to the BBB's attention to first see if they'd care or do anything about it, look into it. Now this was agst 2 companies who are BBB members and again i am not.

After being shuffled around to 3 different BBB people, a lady gets on phone 'n hastily informs me i'll have to put it all in writing, i say fine ok and i did in late Jan.

You'd think i'd get some kind of response back from them concerning the status of these 2 very valid complaints.....not!

Its been 3 months and not a peep, yet they quickly moved into action agst me, for what? Providing the public with the entire-story? All facts, no crap, no false info either folks, its all true and backed up by other sources/links.

I've tried informing some in the media, radio,papers,'n ever channel 7 here,several city councils, congressmen etc etc etc.

I've seen a station here use several minutes of air-time informing me/us how to keep germs off my toothbrush yet, they seem to have no time to want to listen,research and get all the facts out about basement waterproofing,why? So many complaints from homeowners, the BBB even lists many...not all of course. They're are thousands of homeowners who've made BBB complaints against these inside companies, they've been misled/deceived, were talking many thousands of dollars and continued water leaking into their basements or further mold/efflorescence, walls continuing to bow in etc.

Ill be around if any homeowner would like some help, wants the facts.

Mark
St Clair Shores, Michigan
U.S.A.

STOP! ..before you think about using the Better Business Bureau (BBB)... CLICK HERE to see how other consumers were victimized by the BBB's false or misleading information. Don't be fooled! It has been reported, when there are thousands of complaints and other investigations underway by authorities, the BBB has no choice but to finally give an UNsatisfactory rating to a BBB member business that is paying the BBB big membership fees every year. When a business is reported that is NOT a BBB member, BBB files WILL more likely show an UNsatisfactory rating, then reportedly shake down that company to become a member of the BBB. One positive thing about the BBB is, either way, if a business has an unsatisfactory rating with the BBB, you can be sure, the business is bad. But what about all those BBB member businesses that had complaints filed against them? Consumers never get to hear about them. What about the BBB advertising to the public? Is this a false and misleading perception they are giving about consumer confidence when dealing with a business? Click here to understand more of what consumers and business alike are saying about the BBB. You decide. ..Remember. The BBB membership is not earned, it's paid for!

This report was posted on Ripoff Report on 05/02/2006 11:29 AM and is a permanent record located here: http://www.ripoffreport.com/r/Better-Business-Bureau-BBB/Southfield-Michigan-48076/Better-Business-Bureau-Inside-Waterproofing-Systems-ripoff-BBB-appears-to-NOT-want-the-189594. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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3Author 7Consumer 2Employee/Owner
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#1 Author of original report

Beams? lolol $5,000-6,000 for most INSIDE jobs?? lolol

AUTHOR: Mark - (USA)

 Beams HERE were installed by INSIDE system company fool,good lord you inside owners/salespeople are LOST in Space,truly!! http://picasaweb.google.com/101049034584960315932/BasementWaterproofing41

 This happens ALL-the-time, homeowners call the INSIDE system nitwits and they bs the homeowners into an inside system and in some cases,beams and-or wall anchors. LOOK at photos knucklehead, water CONTINUES to enter THROUGH EXTERIOR cracks and cracked-deteriorated parging AND cracks are WIDENING,more mold and more efflorescence because you inside twinkle toes do NOT competently 'identify' the CAUSE(s) of the cracks,bowed wall,leaks,mold etc. LATERAL SOIL pressure and underground ROOTS.........CAUSED.......duh......cracks,caused walls to bow inward,caused the subsequent leaks/seepage which THEN......caused most of the stupid MOLD and EFFLORESCENCE. You ding bats do NOT repair/waterproof the EXISTING defects,the cracks and you.....don`t remove/reduce ANY lateral soil pressure,underground roots off the walls etc.         

 Just like here, U S Army Corps Engs,what CAUSED the cracks in basement walls!!!!! http://www.lrb.usace.army.mil/AmherstSoilStudy/photos/photos.html    INSIDE SYSTEM crrrrrrap was installed which did not remove-reduce lateral pressure or any other exterior weight,problems,causes such as underground roots against wall,concrete slabs against wall etc and yet again,they also left the EXTERIOR cracks,cracked parging OPEN....hellllo!!!! Duuuuuh!!!

 Your lying again on COST of inside junk,MOST charge between $8,000-15,000 mister! And whatever the heck the cost, WHEN the PROBLEM(s) that allow water to enter are on the OUTSIDE....then.....duhhhh, one MUST go outside to COMPETENTLY fix/repair/waterproof them!!!!!

 Listen stinky, IF your ROOF was LEAKING would you stay inside and go up in ATTIC and patch the attic and-or install drain tiles and a SUMP PUMP in the attic?????? Or would you get your lazy-incompetent self outside,up on the roof and then FIND-IDENTIFY how/where the water is FIRST getting in!!!!! 

 IF a TREE landed on your ROOF and caused damage,holes etc in the stup[id roof would YOU....LEAVE the TREE on roof and INSTEAD install some drain tiles and a sump pump in attic????? 

 So when lateral soil pressure and-or underground roots or concrete slabs or a porch footing etc has CAUSED a wall to bow inward or CAUSED crack(s) in basement wall which then caused water to enter and subsequent mold/efflorescence you should be removing,reducing the CAUSE(s) and......repairing/waterproofing the cracks,cracked parging.......and duhhhhh, that can ONLY be done on the.........OUTSIDE!!!!!!!!!!!

 Here,homeowner said..... Insta Dry basement systems installed the WALL ANCHORS which did NOT remove-relieve ANY exterior lateral soil pressure or underground roots etc OFF the wall which CAUSED the dang cracks,leaks etc in the first place!!!!  http://picasaweb.google.com/101049034584960315932/BasementWaterproofing36  STILL leaks,more mold/efflorescence and some cracks widening....duh!!!!

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#2 REBUTTAL Owner of company

st clair shores

AUTHOR: Randy - (U.S.A.)

So I have'nt heard the name of your company on here,whats the matter?And it looks to me that the work was done from the outside.I didnt see any evidence the floor had been broken around the walls.I see there were "I" beems installed to pull back the walls and he said it was pulled back.The only way that would happen instantly is if the wall had been excavated.


 I know what you are going to say,sump pump.Where I work you have to put in a sump whether its inside or out.


 And $12,000.Thats the cost of an outside job.Most interior jobs are $5-$6000.00.I have never seen a basement large enough to be $12,000.00.Cost is about $35 per foot on the inside and I havent seen many 345 linear foot basements.Now outside I get $125 per foot,so thats about the size of an average basement,125 feet.


And do you need an engineer to asses what work needs to be done?Well I think this would make you a less than capable waterproofer.


 And again,I do interior and exterior waterproofing and for the past 32 years.Every single inside job has a lifetime warranty.Outside,10 years.I'm still in bussiness because the work stands the test of time.


Do you have any othermistruths you spew as fact?

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#3 Author of original report

Randy,another incompetent inside system

AUTHOR: Mark - (USA)

 notice he doesn`t want to use company name etc, got that!  lol   Your the misguided,incompetent knothead mister Randy. Here`s ANOTHER inside system installed and $12,000 later, homeowner STILL leaking.......yup.   http://www.local12.com/content/troubleshooter/story/Hire-an-Engineer-Then-Waterproofing-Company-to/1_i55kYhpEmjeM3D6ej-kg.cspx

 ok Randy i`ll ask, whats the name of your rag tag incompetent inside system company?

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#4 REBUTTAL Owner of company

misguided

AUTHOR: Randy - (U.S.A.)

When I install a waterproofing system inside or outside,it has been determined ahead of time it is coming from inadequite footer drains.Period.Not run-off,downspouts plugged or broken,humidity or any other reason.The way I repair it is my decision,aproved by my customer,the local codes and the majority of waterproofing experts around the country.Except you of course.

 I also do outside excavation when needed such as broken downspout lines,severe cracks,bowed walls or any other reasons that an interior system wouldn't be the best choice.When this happens I feel bad that the customer has to be subjected to the extreem.

 I can't believe your ignorance and antiquated beliefs.You must be a meat and potatoe guy.

 You should do some research before you comment on things you dont know.I mean really,inside waterproofing is an excepted practice aproved by code,engineers,archetects, boca,cabor and countless others,but again not by you.

 You do know other people can see your post?

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#5 Author of original report

another inside system joker

AUTHOR: Mark - (USA)

your ALL the SAME man. You do not identify homeowners actual problems,you either don`t understand or care to and just want to install inside systems.

MISREPRESENTING any homeowners problem,actual leak-where the water is FIRST getting in and instead installing inside systems is at least incompetence-negligence and often fraud buddy. 

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#6 Consumer Comment

false info from an obvious uninformed person

AUTHOR: Randy - (U.S.A.)

I own a waterproofing company,(not mentioned),and have done so for the past 28 years.I do interior water proofing and exterior waterproofing I also do foundation underpinning,hellical piling and basement wall replacement I have a master plumbing licence and a state plumbing licence The companys you name are notorious for their bad reputations but they should not be bunched up into a group that all inside companys are all the same.Many exterior only companys have the same high number of complaints ,you also have to look at the volume of work being done.In the past 3 years I have had 2 complaints that literally have nothing to do with my work,one lady said I plugged up her downspout by adding a sump pump to it.The volume of water was too much for it to handle.

As you know,(I hope).,this is ridiculous I do over 1000 jobs per year and have 2 complaints that were resolved Thats 3000 jobs in 3 years in my book pretty good.I simply think you are out to vilify any one who doesn't do things the way you think they should be done what makes you the expert?Work on building your business not knocking others ,your not every ones savior
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#7 Author of original report

C'mon Folks!!!

AUTHOR: Mark - (U.S.A.)

do you really want 'All' the facts?

then, you have to Read 'n Learn!

there are others who are trying to INFORM You!

knock knock....anybody home? Sheesh...

Lateral & hydrostatic Soil Pressure(and tree roots) on the 'Outside' of basement walls can cause cracks in bsmt walls, leaks, bowing of walls and possibly collapse walls, don't believe me, no! READ! Inside drain tile & baseboard systems w/sump do NOT lessen/relieve these Outside soil pressures!!

www.bobvila.com/ArticleLibrary/Task/Inspecting/FoundationFailure.html

Please...read where 'they' say 'n know what is the best backfill to have against the Outside of basement wall, what applies the 'least' lateral load.

Not enough? no problem, go to....

www.yodergroup.com/concrete.asp

please, read 6th 'n 7th paragraphs

www.al-home-inspections.com/news-articles/article-4.html


www.askthebuilder.com/NH058_-_Waterproofing_Foundations.shtml

"There is a Significant Differnece between damproofing and waterproofing.....5th para" To Permanently stop Water 'n water vapor from entering your foundation walls, you need to Waterproof them"

"Damproofing is an INEXPENSIVE way to meet the LOWEST Minimum Standard of the Building Code" Got Milk?

NOT sealing/waterproofing these cracks 'n allowing water/moisture to...continue to enter will only increase the likelihood of mold,efflorescence,radon gas,termites etc.

anyone can do/install an Inside system, it is much less labor-intensive and much less costly YET, Most Inside companies charge as much as an Outside method if not more! Yeah yeah, quite a few say/state bunch O' crap incl'g... "Exterior methods are Very Expensive"...."Exterior method was done when home was built, it didnt work then and won't work now" etc etc etc.

Hey, read those links i posted...again!

You see what THEY say?

Isn't it mildy-ironic that many-not all 'Inside' companies tell you 'Exterior' Waterproofing is NOT necessary, doesn't work, is Very expensive etc? loooolllllll
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#8 Author of original report

C'mon Folks!!!

AUTHOR: Mark - (U.S.A.)

do you really want 'All' the facts?

then, you have to Read 'n Learn!

there are others who are trying to INFORM You!

knock knock....anybody home? Sheesh...

Lateral & hydrostatic Soil Pressure(and tree roots) on the 'Outside' of basement walls can cause cracks in bsmt walls, leaks, bowing of walls and possibly collapse walls, don't believe me, no! READ! Inside drain tile & baseboard systems w/sump do NOT lessen/relieve these Outside soil pressures!!

www.bobvila.com/ArticleLibrary/Task/Inspecting/FoundationFailure.html

Please...read where 'they' say 'n know what is the best backfill to have against the Outside of basement wall, what applies the 'least' lateral load.

Not enough? no problem, go to....

www.yodergroup.com/concrete.asp

please, read 6th 'n 7th paragraphs

www.al-home-inspections.com/news-articles/article-4.html


www.askthebuilder.com/NH058_-_Waterproofing_Foundations.shtml

"There is a Significant Differnece between damproofing and waterproofing.....5th para" To Permanently stop Water 'n water vapor from entering your foundation walls, you need to Waterproof them"

"Damproofing is an INEXPENSIVE way to meet the LOWEST Minimum Standard of the Building Code" Got Milk?

NOT sealing/waterproofing these cracks 'n allowing water/moisture to...continue to enter will only increase the likelihood of mold,efflorescence,radon gas,termites etc.

anyone can do/install an Inside system, it is much less labor-intensive and much less costly YET, Most Inside companies charge as much as an Outside method if not more! Yeah yeah, quite a few say/state bunch O' crap incl'g... "Exterior methods are Very Expensive"...."Exterior method was done when home was built, it didnt work then and won't work now" etc etc etc.

Hey, read those links i posted...again!

You see what THEY say?

Isn't it mildy-ironic that many-not all 'Inside' companies tell you 'Exterior' Waterproofing is NOT necessary, doesn't work, is Very expensive etc? loooolllllll
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#9 Author of original report

C'mon Folks!!!

AUTHOR: Mark - (U.S.A.)

do you really want 'All' the facts?

then, you have to Read 'n Learn!

there are others who are trying to INFORM You!

knock knock....anybody home? Sheesh...

Lateral & hydrostatic Soil Pressure(and tree roots) on the 'Outside' of basement walls can cause cracks in bsmt walls, leaks, bowing of walls and possibly collapse walls, don't believe me, no! READ! Inside drain tile & baseboard systems w/sump do NOT lessen/relieve these Outside soil pressures!!

www.bobvila.com/ArticleLibrary/Task/Inspecting/FoundationFailure.html

Please...read where 'they' say 'n know what is the best backfill to have against the Outside of basement wall, what applies the 'least' lateral load.

Not enough? no problem, go to....

www.yodergroup.com/concrete.asp

please, read 6th 'n 7th paragraphs

www.al-home-inspections.com/news-articles/article-4.html


www.askthebuilder.com/NH058_-_Waterproofing_Foundations.shtml

"There is a Significant Differnece between damproofing and waterproofing.....5th para" To Permanently stop Water 'n water vapor from entering your foundation walls, you need to Waterproof them"

"Damproofing is an INEXPENSIVE way to meet the LOWEST Minimum Standard of the Building Code" Got Milk?

NOT sealing/waterproofing these cracks 'n allowing water/moisture to...continue to enter will only increase the likelihood of mold,efflorescence,radon gas,termites etc.

anyone can do/install an Inside system, it is much less labor-intensive and much less costly YET, Most Inside companies charge as much as an Outside method if not more! Yeah yeah, quite a few say/state bunch O' crap incl'g... "Exterior methods are Very Expensive"...."Exterior method was done when home was built, it didnt work then and won't work now" etc etc etc.

Hey, read those links i posted...again!

You see what THEY say?

Isn't it mildy-ironic that many-not all 'Inside' companies tell you 'Exterior' Waterproofing is NOT necessary, doesn't work, is Very expensive etc? loooolllllll
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#10 Author of original report

C'mon Folks!!!

AUTHOR: Mark - (U.S.A.)

do you really want 'All' the facts?

then, you have to Read 'n Learn!

there are others who are trying to INFORM You!

knock knock....anybody home? Sheesh...

Lateral & hydrostatic Soil Pressure(and tree roots) on the 'Outside' of basement walls can cause cracks in bsmt walls, leaks, bowing of walls and possibly collapse walls, don't believe me, no! READ! Inside drain tile & baseboard systems w/sump do NOT lessen/relieve these Outside soil pressures!!

www.bobvila.com/ArticleLibrary/Task/Inspecting/FoundationFailure.html

Please...read where 'they' say 'n know what is the best backfill to have against the Outside of basement wall, what applies the 'least' lateral load.

Not enough? no problem, go to....

www.yodergroup.com/concrete.asp

please, read 6th 'n 7th paragraphs

www.al-home-inspections.com/news-articles/article-4.html


www.askthebuilder.com/NH058_-_Waterproofing_Foundations.shtml

"There is a Significant Differnece between damproofing and waterproofing.....5th para" To Permanently stop Water 'n water vapor from entering your foundation walls, you need to Waterproof them"

"Damproofing is an INEXPENSIVE way to meet the LOWEST Minimum Standard of the Building Code" Got Milk?

NOT sealing/waterproofing these cracks 'n allowing water/moisture to...continue to enter will only increase the likelihood of mold,efflorescence,radon gas,termites etc.

anyone can do/install an Inside system, it is much less labor-intensive and much less costly YET, Most Inside companies charge as much as an Outside method if not more! Yeah yeah, quite a few say/state bunch O' crap incl'g... "Exterior methods are Very Expensive"...."Exterior method was done when home was built, it didnt work then and won't work now" etc etc etc.

Hey, read those links i posted...again!

You see what THEY say?

Isn't it mildy-ironic that many-not all 'Inside' companies tell you 'Exterior' Waterproofing is NOT necessary, doesn't work, is Very expensive etc? loooolllllll
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#11 Author of original report

the BBB, Inside waterproofing systems etc...

AUTHOR: Mark - (U.S.A.)

The following is for 'INFORMATIONAL' purposes only!

It is 'NOT' for selling or promotional purposes!

This is solely to help provide the PUBLIC a view of complaints against some Inside waterproofing companies

IF what they are selling was what these homeowners needed they WHY 'O WHY sooo many complaints?

If they truly are 'experts' then why so many complaints?

If their inside systems stopped water, stop/prevent mold,efflorescence,radon,termites etc, why the complaints?

If their inside systems help stop/prevent cracks in walls, bowing walls etc then, why the complaints?

ok, according to the BBB,not me, here is a 'partial list' of complaints....this does not mean any company is good,bad,ugly!

check for yourself www.search.bbb.org

77 complaints last 36 months Basement Doctor Waterproofing
Trevose,PA

45 complaints last 36 months Everdry Waterproofing
Cranberry Twp,PA

54 complaints last 36 mth Ever dry Waterprf'g
Hilliard,OH

16 complaints last 36 mths Everdry Waterpf'g
Toledo,OH

15 complaints last 36 mths Everdry Waterpf'g of Michiana
South Bend,IN

53 complaints last 36 mths Ever Dry Waterpf'g
Fort Wayne,IN

22 complaints last 36 mths Everdry Waterprf'g
Rochester,NY

17 complaints last 36 mths Everdry Waterpf'g
Waukesha,WI

11 complaints last 36 mths B Dry Waterpf'g
Baltimore,MD

11 complaints last 36 mths B Dry Waterpf'g
Medina,OH

71 complaints last 36 mths Mid Atlantic Waterpf'g
Laurel,MD

41 complaints last 36 mths Mid Atlantic Waterpf'g
South Plainfield,NJ

31 complaints last 36 mths Mid Atlantic Systems
Boothwyn,PA

27 complaints last 36 mths Mid Atlantic Systems
York,PA

14 complaints last 36 mths Atlantis Waterpf'g
Woodbridge,NJ

17 complaints last 36 mths Champion Waterpf'g
Jeanette,PA

15 complaints last 36 mths Vulcan Bsmt Waterprf'g
Fenton,MO

18 complaints last 36 mths Vulcan Bsmt Waterpf'g
River Grove,IL

20 complaints last 36 mths Ohio State Waterprf'g
Macedonia,OH

21 complaints last 36 mths Seacoast Waterprf'g
Pawtuckett,RI

11 complaints last 36 mths Basement Systems
White Marsh,MD

26 complaints last 36 mths Boston Bsmt Technologies
Brockton,MA

34 complaints last 36 mths C & M Waterpf'g
St Louis,MO

...thats around 600 complaints in last 36 months, and again, i'm NOT saying anyone here or NOT here is good, bad etc. These are supposed Facts not accounted by me but rather the BBB and i only post to inform,i am NOT selling or promoting anything or any company, sheeshh, just to help inform others, the public so any inside company who has a problem with these supposed facts, don't knock my butt, take it up with yourselves 'n the BBB
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#12 Author of original report

Better Business Bureau and INSIDE waterprf'g sytems-companies

AUTHOR: Mark - (U.S.A.)

Due to my posting on hgtvpro and trying to 'inform' the public of 'all' facts etc about Basement Waterproofing, 2 Inside waterproofing companies who are BBB members didn't care for the Real 'n Honest answers about waterproofing being disclosed and got together & complained to the BBB who then just added a complaint against my lil company, hahaaa!

This is Un-Be-lievable!

They actually conspired to mess with me, to put a complaint on my business record because i simply am trying to....Inform homeowners of ALL facts regarding basement waterproofing.

An attempt to....shut me up because, they don't want the PUBLIC aware of ALL the facts.

See, many-not all of these Inside companies who only-rather install these Inside systems have a TON of complaints against...THEM! This is because Inside Systems do NOT stop water from entering cracks in basement walls and other OUTSIDE openings.

And since Inside Systems cannot stop water from entering they then, also do NOT stop/prevent mold,efflorescence etc from growing on basement walls, behind paneling/drywall. And since these cracks are NOT sealed/waterproofed from Outside by Inside companies, termites and other insects can continue to enter, radon gas can continue to enter.

And, lateral & hydrostatic Soil Pressure and tree roots are still against the outside of the basement wall(s) which cause walls to crack, leak, bow and in worse cases...collapse inward! ONLY way to help lessen/relieve this Outside soil pressure is from....ahem, the OUTSIDE!

Many Inside companies do NOT want YOU to know/understand this! Or they themselves who claim to be 'experts' do NOT understand this!

If YOU, the PUBLIC, really want to begin to understand what IS best for your basement/basement walls etc, PLEASE READ these articles......

-Read 6th, 7th paragraphs www.yodergroup.com/concrete.asp

-Read at least first 4 para's

www.bobvila.com/ArticleLibrary/Task/Inspecting/FoundationFailure.html

-Read www.al-home-inspections.com/news-articles/article-4.html

-or like i say, go to www.hgtvpro.com find message boards, find foundations mess brd and then find 'Licwaterproofer' Thread w/ 25,000 views... This is what these Inside Companies do NOT want YOU to KNOW! And evidently with the BBB's help, whom many of these Inside Co's PAY, will try to shut me up and screw with MY business record

WHY would the BBB want to help shut me up, HUH?

WHY would the BBB NOT want the PUBLIC to have ALL the information regarding Basement Waterproofing, HUH?

This is complete NONSENSE.....the BBB a watchdog for the betterment of Homeowners? lolol....Nah, it doesn't appear this way to my butt, i'm not good at alot of things in this world BUT, am VERY good and HONEST at 1 thing,uh huh, Basement Waterproofing and YOUR Foundation!
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