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Report: #1326115

Complaint Review: Beverly diamond - Los Angeles California

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  • Reported By: Patrice — Laurelton New York USA
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  • Beverly diamond 550 S. Hill St Los Angeles, California USA

Beverly diamonds Los Angeles California

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 Please do not buy from beverly diamonds they are a rip off. Put $500 on a layaway and changed my mind. So I contact them they told me no refund and that I had to purchase a item that value my layaway which is $4200 or I will lose my payment. I then told them thats a ripoff and that they can't tell a customer how to spend their money. Jonnahton gave me a hard time then stated that he would try to help and give me something with my money. I ask him want ring I could get for my money he starting giving me rings that cost $900 and $300 I told him they are not getting a penny more and I want my moneys worth he that made up an SKU with a regular band for $699 and claim that he is willing to give me a discount so it will cost the $500. When I ask why is the SKU involve letters and the SKU rings on the site doest involve letters his excuse was that its females wedding bands and that's the reason. I said ok. I later went on the site myself and the SKU for female wedding bands doesn't include letters so I start investigate about the plain band in other jewelry stores and that same band doesn't cost more that $250. I started calling to query it no one answered I continued calling when they finally answered I ask for the manager they claim the manager is not there. How can a business place not having a manager at all time? They ask what I want I told them of the situation now they are telling me that the customer service department closed off and finding all sort of excuse. I just want my money back at this point. Customers please do yourself a favor and do not by from beverly diamonds please. The good thing is I used PayPal which I had a hard time with them to use because they didn't want me using paypal, I should have known from that start cause which business place refuse payment through PayPal.

This report was posted on Ripoff Report on 09/02/2016 05:06 PM and is a permanent record located here: https://www.ripoffreport.com/reports/beverly-diamond/los-angeles-california-90013/beverly-diamonds-los-angeles-california-1326115. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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