- Report: #843747
Report - Rebuttal - Arbitrate
Complaint Review: Biddeford Blankets
Biddeford Blankets300-302 Terrace Drive Mundelein, Illinois United States of America
Biddeford Blankets Useless 5-Year Warranty - Don't Buy Biddeford Blankets Mundelein, Illinois
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Here's a timeline of how responsive Biddeford is:
- 1/15/12 - I emailed firstname.lastname@example.org for a Return Authorization (RA) number and provided my information.
- 1/19/12 - I receive a generic response requesting the same information I gave them in my 1/15/12 email. I respond and fill out their form. The claimed turnaround time is 3-4 weeks in their email.
- 2/2/12 - No response from Biddeford for RA # yet, so I follow up.
- 2/7/12 - Still no RA #, so I follow up again.
- 2/19/12 - STILL no RA #, so I follow up yet again, and I mention that I'll spread the word (Facebook, Twitter, etc.) about their lack of response.
- 2/23/12 - STILL no RA and here I am on ripoffreport.com
What does it take to get Biddeford to issue a RA #? I was hoping to get a replacement before the winter was over, but I've given up. They obviously don't care about terrible customer service. Buyer, beware - don't buy Biddeford Blankets because if they become defunct, you won't get a replacement!
This report was posted on Ripoff Report on 02/23/2012 07:43 PM and is a permanent record located here: http://www.ripoffreport.com/r/Biddeford-Blankets/Mundelein-Illinois-60060/Biddeford-Blankets-Useless-5-Year-Warranty-Dont-Buy-Biddeford-Blankets-Mundelein-Illi-843747. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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