Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #466936

Complaint Review: Bidz - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Rocky Hill Connecticut
  • Author Confirmed What's this?
  • Why?
  • Bidz Bidz.com Nationwide U.S.A.

Bidz.com - Bidz Bidz online site deceptive, adds additional shipping charges without your consent Online Based Internet

*UPDATE Employee: Bidz.com

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I bid on 3 pieces of jewelry on Bidz, when I went to check out it asked how I wanted the items shipped, it did not give me any other option other than to have them expedited to me, and the cheapest S/H was around $10.95 so I thought OK, I'll grit my teeth and deal with that figure.

I also noticed when I went to check out, on the screen where the items were listed that I won and was to pay for, another item had been added to those items won, which of course I did not win. It did have a delete button next to that item which I immediately used to delete it from the money owed.

When I looked at the checkout screen, it had an additional $3.00 shipping fee listed next to item #2 as well as another $3.00 shipping fee listed next to item #3, this was in addition to the $10.95 S/H next to item #1 bringing my total to more like $43.00 NOT $30.00 and something which the actual total of my order with shipping should have been. I did not click submit when I noticed that. This was deceptive and another way to rack up more money from the customer.

I noticed that the items I won do expire in 5 days, so I did not click the Submit button to pay for them.

I just thought you should be aware not to use that site. I'm going back to eBay, at least when they say the shipping is a certain amount, it is that amount with no added charges.

Ashley
Rocky Hill, Connecticut
U.S.A.

This report was posted on Ripoff Report on 07/01/2009 04:17 PM and is a permanent record located here: https://www.ripoffreport.com/reports/bidz/nationwide/bidzcom-bidz-bidz-online-site-deceptive-adds-additional-shipping-charges-without-your-466936. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee

Bidz.com

AUTHOR: Customer Service Team - (U.S.A.)

POSTED: Friday, July 10, 2009

Dear Ashley,

We would like to take this time to address the information presented on your post.
Jewelry items are small high-value items such as earrings, bracelets, necklaces, rings, eyewear, accessories and some watches that may be shipped together with a limit of 30 items per invoice. The $10.95 is for Freight & Insurance + handling charge per item ($3.00 handling charge for each additional item).This information is available on each item description and can also be found on our Help Section.

The item that appears on your account with a delete option is an item that is considered a second chance offer. Second Chance Offer items are offers that allow you to purchase an item you did not win at your highest bid. After an auction closes, Second Chance Offer items will automatically be placed into your account. You will receive an email notification when these items are awarded to you. These items will only be available to qualified Bidz.com customers to whom such offers are extended. If you choose not to purchase these items you can contact customer service for removal or allow them to relist without penalty to you.

Please feel free to contact our customer service team with any questions an concerns. You may reach us at 800-444-8124, via LiveHelp 24/7 or by sending us an email to customerservice@bidz.com

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now