- Report: #952652
Report - Rebuttal - Arbitrate
Complaint Review: bidz.com
bidz.comCulver, California United States of America
bidz.com Horrible service Culver, California
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Their Live Chat works in a peculiar sort of way. You e-mail your request and wait for them to e-mail you back. The seemingly simple process takes hours. And every time somebody else is answering you, obviously ignorant of other employees' preceding e-mails. So I would get a request for a resizing fee on a number of times. then, on the same number of times somebody would apologize for the payment request.
Then another personality would let me know that the resizing woul be unavailable at all. Yet another employee would e-mail me the information that the resizing was available up to the #8. I would agree to that just to get informed by somebody else that the ring could not be resized. Then another e-mail would come with a demand for a resizing fee. And the merry-go-round would resume its spin again. I have placed complaints with BBB, econsumer.gov, Californian DCA and the FTC.
This report was posted on Ripoff Report on 10/09/2012 02:43 AM and is a permanent record located here: http://www.ripoffreport.com/r/bidzcom/Culver-California-/bidzcom-Horrible-service-Culver-California-952652. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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