• Report: #552797

Complaint Review: bidz.com

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  • Submitted: Mon, January 11, 2010
  • Updated: Fri, February 19, 2010

  • Reported By: Kbobk14 — port richey Florida U.S.A.
bidz.com
USA Internet United States of America

bidz.com Don't waste your money...... Internet

*UPDATE Employee: Bidz.com

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I bought 3 diamond rings from this company in order to re-sell and make a profit.  Three stores didn't want them and 1 store offered me $75.00.  According to BIDZ.com the retail value was about $4500.00.  I paid about $900.00 for them.  I also won a bid for $1209.00 for a ring which retails for $12900.00 according to them.  I'm glad they kept stalling on the shipping and I was able to cancel and get my money back.  I'm stuck with these 3 rings that nobody wants.  I should have listened when someone said "If it sounds too good to be true...."

This report was posted on Ripoff Report on 01/11/2010 07:31 PM and is a permanent record located here: http://www.ripoffreport.com/r/bidzcom/internet/bidzcom-Dont-waste-your-money-Internet-552797. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Bidz.com

AUTHOR: Customer Service Team - (U.S.A.)

Dear Mr. Mikloiche,

     Bidz would like to deeply thank you for giving our company a chance for business. We greatly appreciate your interest and business. We apologize for any inconvenience caused, and we wanted to take the time to address your concerns.  Being of the fact that Bidz is a website and not a store you can walk into, we try our best to place the most valuable information about our website, products, services and company knowledge on our website as possible, only to ensure that our customers have the education about the company needed to make a comfortable purchase decision. Bidz is a very exciting place to shop so a lot of our customers may over see the most important information needed to be able to make a self assuring purchase with Bidz.



 



     We have several shipping methods on our site. We reserve the right to take up to 5 days to pull merchandise from inventory because unlike other companies we in-house our jewelry on company site. So your items are pulled from inventory, scanned, checked and then packaged for shipping. This leaves out the middle man and the problems of having your products for purchase coming from another company.  During holiday seasons and increases in purchases from customers, we may take up to 5 business days to pull the items from inventory. Federal express smart post ships in 2 to 8 business days in transit and delivered through your local post office. We ask that our customers please go through the different shipping policies procedures and rules only to ensure that the visit to our site is educational and with ease. This will lead to our customer being satisfied and able to prepare for their purchases. Your sales order ending in 0175 was paid on 1/1/2010, shipped on 1/7/2010 and delivered within 5 business days on 1/13/2010.



We try our best to deliver within our timeframe specified. Again we do apologize for any inconvenience caused. If you need further assistance we are available 24 hours a day 7 days a week. Contact Bidz by phone at: 1-888-247-BIDZ (2439) or email customerservice@bidz.com . Thank you again for shopping at Bidz!




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