• Report: #418496

Complaint Review: bidz.com

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  • Submitted: Sat, January 31, 2009
  • Updated: Thu, June 16, 2011

  • Reported By:leeds Other
bidz.com Internet U.S.A.

bidz.com bidz.com ripped me off Culver City Internet

*UPDATE Employee: Bidz.com

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i ordered a ring set from www.bidz.com for the amount of 177.00 . i paid straight away they even gave a shipping number that was (false) when the shipment was sent from their warehouse. but it appears the package never left the u.s .when i asked for a replacement or a refund they said they could not as i had to fill in the claim forms in and they could not except a e-mail it had to be in my own hand writing and signed. i did this and still nothing they are a rip off and i'm not the only one it seems.

please anybody that reads this do not use www.bidz.com and warn your friends too

from a very angry person

United Kingdom

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This report was posted on Ripoff Report on 01/31/2009 09:52 AM and is a permanent record located here: http://www.ripoffreport.com/r/bidzcom/internet/bidzcom-bidzcom-ripped-me-off-Culver-City-Internet-418496. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 UPDATE Employee


AUTHOR: Bidz_auction - (United States of America)

Dear Customer,

Thank you for taking the time to provide feedback about your purchase and we offer our sincere apologies that you were unsatisfied with
your purchase. We assure you that we treat all customer feedback seriously. As a result of feedback like yours, we have made some changes that will allow our customers like you to receive their money back for a claim faster as we do not require claim forms anymore. We are sorry that it took some trial and error and that you feel you were mistreated.

Fortunately by submitting this comment, you have helped us make a change for the better. We sincerely thank you for your input and
would like to hear from you regarding this post or any other concerns at improvements@bidz.com.
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