ED Magedson – Founder
Big Fish Games, Inc.333 Elliott Avenue West, Suite 200 Seattle, Washington USA
Big Fish Games, Inc. Credit card theft!! We are being charged for games/ ongoing membership we never ordered on one of our credit cards we did not supply to them Seattle Washington
In early July we noticed a charge on our Chase/SW Air VISA credit card of $2.09 from Big Fish Games. We had no idea who or what this was and attempted to contact them to no avail--their phone number and website are circular deadends. Just this week we see another charge from Big Fish for $6.99. Based on their website, we assume the phoney charges are for a game, which supposedly automatically signs us up for a membership with reoccuring fees. We have protested the charges to that credit card provider and sent varied emails and website communications to Big Fish requesting termination of any accounts and/or memberships and requesting full refund of $9.08 to that card. We do not expect to see any responsive email from them, any phone call, or any refund.
Note: We never ordered any online game from Big Fish and never supplied any credit card account number--this is pure theft and we have no idea how they got our card acct. number.
This report was posted on Ripoff Report on 08/12/2013 12:55 PM and is a permanent record located here: http://www.ripoffreport.com/r/Big-Fish-Games-Inc-/Seattle-Washington-98119/Big-Fish-Games-Inc-Credit-card-theft-We-are-being-charged-for-games-ongoing-member-1075132. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
Advertisers above have met our
strict standards for business conduct.