• Report: #529301

Complaint Review: Big hearted books

  • Submitted: Fri, November 27, 2009
  • Updated: Wed, June 27, 2012

  • Reported By: Michelle — New York New York United States of America
Big hearted books
6 perry dr suite D foxboro / internet, Massachusetts United States of America

Big hearted books bulldog books, bigheartedbooks.com Scam foxboro / internet, Massachusetts

*UPDATE EX-employee responds: Liar

*Consumer Comment: Big Hearted Books really has a big heart!

*REBUTTAL Owner of company: Big Hearted Books : Not a Scam

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This is a company that sells books that are obtsined illegally.  They have bins set up in Mass, NH, and RI, stating that you "help your community" and "donate books".  None of this is true. They take these books and turn around and sell them online under different company names. 


They also do not refund money, as per scam policy.  This is a company that makes money by making you feel like your "donating to help the community" and then taking your donations and turning a profit AND scamming the government and getting tax breaks for "donating" all their books.  If your looking for "used books" I would strongly advise against purchasing or "donating" anything to this company as it is a MAJOR scam.


The bins Located throughout New England are big white bins with the company name "big hearted books" labeled on them. DO NOT donate, because you really aren't helping anyone but the scam artists who are NOT donating, and getting tax breaks for it.


This report was posted on Ripoff Report on 11/27/2009 06:46 AM and is a permanent record located here: http://www.ripoffreport.com/r/Big-hearted-books/foxboro-internet-Massachusetts-/Big-hearted-books-bulldog-books-bigheartedbookscom-Scam-foxboro-internet-Massachusett-529301. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 2Consumer 1Employee/Owner
Updates & Rebuttals

#1 UPDATE EX-employee responds

Liar

AUTHOR: Tom - (United States of America)

This company owner Howard fires people and treats them like garbage. It makes profit of do gooders and if it was a real company, it would use 0% donation.
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#2 Consumer Comment

Big Hearted Books really has a big heart!

AUTHOR: Merry - (United States of America)

I came across this report and was very surprised and shocked by the ficticious allegations about this group.

My experience with them as a donator, consumer, and benefactor has been nothing but positive, and their generosity to nursing homes and library sale programs shows that they really live up to their "Big-Hearted" name.

Cudos to Big Hearted Books for their agressive collection and disbursement of books!

 

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#3 REBUTTAL Owner of company

Big Hearted Books : Not a Scam

AUTHOR: BigHeartedBooks - (United States of America)

This "rip off report" is ridiculous and unwaranted. Big Hearted Books collects donated items and recirculate them back into the community. We sell less then 10% of the items to cover our opperating expenses and are very open and clear about that. We donate books to senior centers, prison book programs, kindergartens and other groups in need, while raising funds for churches and schools across New England. We are not "scamming the government or anyone else". This posting was a liabless attempt to discredit our reputation. We believe by an employee that we had to let go due to our substance abuse policy. Please check us out at www.bigheartedbooks.com or feel free to contact us by phone with any questions or concerns @ 508-203-9483.  Big Hearted Books is an open book. We have nothing to hide, and hope this attempt to discredit us is ignored.

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