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Report: #1247763

Complaint Review: Bigmen.com - Framingham Massachusetts

  • Submitted:
  • Updated:
  • Reported By: Chief — Denville New Jersey USA
  • Author Confirmed What's this?
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  • Bigmen.com 929 Worcester Rd Framingham, Massachusetts USA

Bigmen.com Big Men , Stour Men did not credit the credit card after we returned my 90- year old Father in law shoes Framingham Massachusetts

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I ordered a pair of extra wide shoes for my 90 year old father in law using his credit card. I did this online. The shoes did not fit properly so we sent them back as instrusted on the info from the package. We have called the company at lease 70 times and got through only twice. The first time they said they received the shoes and would look into the refund and get back to us. We waited two weeks and got no return call. The second time we got through they put me on hold and after 15 minuts someone picked up and hung up.

  When you call the number you get either a bust signal or a recorded message that tells you to call back later and that you can not leav a message.

 I checked the better business bureua and they have over 130 complaints against them. Many of them with the same complaint

Thank you 

This report was posted on Ripoff Report on 08/11/2015 08:18 AM and is a permanent record located here: https://www.ripoffreport.com/reports/bigmencom/framingham-massachusetts-01701/bigmencom-big-men-stour-men-did-not-credit-the-credit-card-after-we-returned-my-90-ye-1247763. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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